Who would have thought that the day would come when the quality of an airport would be ranked upon the “local experience”? It’s true, operators have learned that customers actually care about the airports that they fly out of, and into. ‘Sense of place’ has becoming increasingly important, as the world tends to become more homogenized. It is for that reason that the Buffalo Niagara International Airport was awarded such a high ranking.
According to CNN, “The 2016 study was is based on responses from more than 38,000 North American travelers who traveled through at least one domestic or international airport with both departure and arrival experiences during the past three months. Thirty-one large airports and 33 medium airports were ranked in the study.”
Other factors such as construction issues and enhanced technology are also reasons that travelers tend to gravitate towards or away from particular airports.
You can learn more about this by tuning into CNN.com.
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