Mark Croce On Reinventing Buffalo

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mark_croce.jpg Did you know that Mark Croce started off his business career as a deli owner in Amherst? I didn't. That's why I thought that it would be a good idea to sit down with Mark. I wanted to hear from him, what his future plans were for downtown, and whether he thought the city was on the right path or not. Most anyone in the area will tell you that Mark is larger than life. He's the guy buzzing around town in his helicopter, or being shuttled from restaurant to restaurant in an electric car that looks more like a golf cart.

When most people think about Mark, they think about his bars and restaurants. That is because he has not only raised the bar when it comes to the science of operating a nightclub/restaurant, he brought the bar out of a dusty closet where it sat for a long, long time. When Mark Croce opens a new business, the fanfare alone can generate enough operating capital to fuel the fire for his fleet of establishments. There is no denying that he has brought an exciting appeal to the Chippewa District, so why is it that when I called Mark up on the phone, one of the first things that he said was, "There will be some people who will leave unkind remarks on your site,AeP I know that". So why would Mark agree to an interview with me if he though that some of our viewers would come down on him?

The entrepreneur is proud of his accomplishments,AeP and deservedly so. Mark has done a lot of good for downtown, but what many people don't know is that he has even bigger plans in store for us that will continue to change the landscape of where we live (and where we visit).

Mark began the interview by talking about the success of The Chophouse. He told me that many of his regulars come from Rochester and Toronto, and he has even tapped into a small market of travelers who pay a visit whenever visiting the area. Without a doubt, at this point in time, The Chophouse is the feather in Mark's cap, but there were many feathers along the way, and it all started with The Coliseum. Mark sold his deli in Amherst in order to open the first floor nightclub. "I saw what Jim Kelly was doing with Network," Mark began. "There was this huge club, but he left the doors open for me because I saw that it was too exclusive. I opened The Coliseum in '96 and purchased the entire building '99. Network was untouchable for the masses. It was flashy,AeP that was about the same time that Concrete and Atomic opened up, so I was not alone in looking into the Chippewa District. I went to a few other cities to see what was cool,AeP I wanted to open a club that would attract people back into the city."

It did not take long for The Coliseum to take off. It was such a big success that Mark turned the second floor of the building into The Rhino Room (a cigar bar) and Flash (a disco). Then he converted the rooftop into patio. "The city told me I couldn't, and I fought to open it. I told them that I would build 8' high fences around the roof. The Sky Bar opened in '98. I wanted to utilize every square inch of the building,AeP and I still do that with all of my operations. It was at that point that I decided to buy the building instead of paying increased rent on a space that was becoming very expensive. Sky Bar was wall to wall people as soon as it opened."

Even though Mark was running a very lucrative series of clubs, he still thought that there was room for more. He went ahead and opened a martini bar on the third floor called Lulu's, which he followed up with a 80s-style dance club called Amnesia. It was about that time when Mark purchased the Brownstone Restaurant building at auction for $25,000 (including back taxes). "It was a boarded up rooming house at the time. It took a miracle to get that place functioning. Remember, the building that housed my other clubs had been in bad shape too. I found that I was learning the construction business very fast. The Brownstone was the fine dining precursor to The Chophouse, and even though it closed in May of 2006, it taught me a number of things about running that sort of place. Now I am concentrating on spaces that can hold at least 200 people. I'm in the process right now of leasing The Brownstone building if you know of anyone looking to open a restaurant."

It was at this point in the interview that Mark started to open up a bit more. He let on that he had another fine dining restaurant in the works that would give The Chophouse a run for its money. He also told me that he was formulating plans to redevelop the old 85,000 sq.' Hertz Garage on West Huron ,Aei an absolutely amazing structure that is reminiscent of Rocco Termini's Webb Building. "There's parking for 250 cars, and enough room to build an addition," he said. "I am also planning on building two hotels,AeP one will be a boutique,AeP the other,AeP I'll just say that one will be built from the ground up, and the other will be a renovation. I own both properties already and am just waiting to finish up another project before I start those. One of those hotels will house my new restaurant concept."

If there is one thing that I can say about Mark, it has to be that I don't know how he manages to run all of his ventures. He is a partner in Laughlin's Restaurant with his brother Scott ,Aei another building that the two restored beautifully (formerly The Sanctuary). He also started the Warehaus (a nightclub on Franklin), that is now The Buckin' Buffalo. "That's my MO," he told me. "If something isn't working I change it up. This is Buffalo,AeP the customers aren't changing, so I have to switch up the concepts. I am constantly reinventing my business in order to attract new customers."

Mark realized that there was an opportunity to be made with mainstream 'New County' fans. He launched the Buckin' Buffalo with a mechanical buffalo, hot live music acts, and a new head of marketing ,Aei a guy by the name of Jim Breidenstein who owns Web Art Designs. Mark knows a good thing when he sees one, but he also knows when it's time to jump ship and look for a passing yacht. Take The Coliseum for example. That club became Kaos Club, which then turned into D'Arcy McGee's (5 year run), and eventually evolved into its latest incarnation ,Aei Buffalo Smokehouse (inspired by the infamous Dinosaur in Syracuse). He's in the process of remodeling the second floor into banquet facilities, and has converted the third floor into corporate offices. He also re-opened The Sky Bar after a two-year hiatus. "D'Arcy McGee's and different uses on the second and third floor made it hard to get people up to the roof. "We had to install a $200,000 exterior glass elevator, and now things are back where we need them to be."

I asked Mark about his ownership of parking lots in the city, and what he told me may surprise you. "I've never knocked down a building to build a parking lot. Look at my record and you will see that I like to restore beautiful buildings. A friend of mine told me to look at my first lot back in '98 ,Aei a small one (24 spaces) on Franklin I picked up at a city auction. It's a necessary evil here. I look for lots situated around my enterprises, and all of the lots are managed by Standard Parking. Everyone thinks I own Standard, but I don't. I run my operations first, and my lots second. I look at my lots as current and future investment opportunities. As the city grows I will look at those lots as prime development sites. Restaurants are the frontrunner to retail. Density will be the signal that those lots are ready for buildings. Critical mass will bring building infill."

Mark is also very interested in residential development and is looking into condo development at this moment. He sees an opportunity for people to own their properties in the city rather than renting. He's starting with the Saturn Building on Pearl; a 24-unit building will be his first step toward adding residential to his portfolio. Whether that is his first condo or not is yet to be determined, but it's not far off regardless. He wants to see commercial on the ground level of the Saturn Building. This all sounded like some pretty exciting steps, so I asked mark what he envisioned for Buffalo's future. "I want to see larger companies making investments here. New Era is a great start and should be used as a model for others. Companies like Geico should be looking at our downtown area to strengthen the core of the city. Hey, I'm glad that Geico is here, don't get me wrong,AeP"

Before wrapping up the interview I asked Mark one last question. "Do you like playing Monopoly?" He answered with a big smile, "It's my favorite game." Mark sees Buffalo's renaissance taking place before his eyes, and has only one worry. "The problem is that there is not enough time in a day."

Rock Harbor

What Others Have To Say

  1. transplant

    0 ratings12345
    Jan 15th 2007, 12:21

    I don't know why anyone would say anything bad about Marc. He owns a few restaurants and a few clubs. There are hundreds of guys like him in every city. I'm glad he does well.

  2. BH

    0 ratings12345
    Jan 15th 2007, 12:47

    Great interview. It's nice to hear some facts about Croce's businesses, and to hear his some of his plans for the future. It's guys like him who have helped sustain the city during the rough times, and here's hoping that he gets to benefit from the re-investment the city is experiencing.

    Thanks Mark, and keep it up.

  3. Regina Urbis

    0 ratings12345
    Jan 15th 2007, 12:48

    This guy gets around town in a HELICOPTER?? Are you serious?

  4. coolrobc

    0 ratings12345
    Jan 15th 2007, 12:56

    Anyone who does something good, or makes progress in Buffalo will have some detractors; it's impossible to not step on some toes.

    That being said, I congratulate Marc on his great business sense and his ability to keep reinventing his establishments. We need more people in Buffalo like him!

    Best of luck on your future projects! I'm sure they'll be just as fantastic as the others.

  5. zenfur

    0 ratings12345
    Jan 15th 2007, 13:17

    Mark, success makes you a target, don't sweat it. Great work, thanks for believing in Buffalo!

    Has anyone been to the Smokehouse? I've wanted to try it out...

  6. malooga

    0 ratings12345
    Jan 15th 2007, 13:30

    I love this guy.

  7. Amy

    0 ratings12345
    Jan 15th 2007, 13:35

    He has done alot when others wouldn't. Look forward to seeing more of his work come to life downtown.

  8. Marilyn Rodgers

    0 ratings12345
    Jan 15th 2007, 14:25

    Great job and great vision. Only one suggestion. Would Mark be amenable to meeting regarding the Skybar? Maybe we could discuss how this fantastic site can be utilized for the benefit of his business and the development he envisions without having folks all the way up to Pennsylvania Street wake up in the middle of the night to the music coming from the Skybar.

    Maybe some type of see through, music re-directing walling, or a different venue - dining under the stars? Anything to keep Mark happy along with the residents living in close proximity.

    We need to keep the industry going, not just rant and rave about what offends us. By opening the doors to meeting with the people of the surrounding community, we could effectively create (and, sorry folks, can't think of a better term here) a win-win situation.

    And, please note, I am suggesting something that would be good for all parties, not demanding that he close the place down. Someone took that in a negative fashion once and suggested we shouldn't have purchased homes around the Chip Strip if we wanted to avoid the noise of the area. I had to explain that many of us have lived here far longer than the entertainment district on Chippewa. So, let's work together, 'k? Many thanks.

  9. chris d

    0 ratings12345
    Jan 15th 2007, 17:00

    I used to work for Mark as a bar back 9 years ago. I remember stocking the coolers for skybar the day it opened! That was not fun!

    Anyways, my time working at the Coliseum taught me more then how to stock a bar. I learned how to spend right not just spend by watching Mark and Maria (his GM at the time). I learned how to grow slow and steady, by watching him open Flash then the Rhino and then the Skybar. Anyways, I learned a lot from watching a business being built. Even if it was while I was stocking beer in a cooler.

    Buffalo needs more people like Mark! Congrats to him!

    Someone give him the keys to the Aud and the funds directed towards Bass Pro and give him 2 years. You will be amazed at what this guy can do!!! Hell, ask him to build one of his hotels down there.

  10. Toshi

    0 ratings12345
    Jan 15th 2007, 23:06

    Mark; Didn't you originally start out at Otto's Restaurant in Cheektowaga?

  11. Urban Body

    0 ratings12345
    Jan 16th 2007, 00:02

    I wonder when the new-old Chez Ami will debut?

  12. viking

    0 ratings12345
    Jan 16th 2007, 00:06

    Mark absorbs information like a sponge and uses what fits his agenda best. Every new adventure is a lesson in determination, only Newell may have more energy.

  13. M Rodgers - WVRG

    0 ratings12345
    Jan 16th 2007, 06:44

    Great to hear all the plaudits! Mark, if you're interested in meeting, let queenseyes know. He has contact info for me. Thanks!

  14. RIVERMAN

    0 ratings12345
    Jan 16th 2007, 07:23

    Great story about a remarkable person..he is larger than life.

  15. Paul

    0 ratings12345
    Jan 16th 2007, 10:17

    Marc is a serial entrepreneur. Instead of waiting for someone else to "fix Buffalo", he's taking the "bucking Buffalo" by the horns. Buffalo needs more entrepreneurs like him. He's proof that there's plenty of opportunity in Buffalo if you take the initiative to capitalize on it. Thanks Marc!

  16. Paul

    0 ratings12345
    Jan 16th 2007, 10:17

    Marc is a serial entrepreneur. Instead of waiting for someone else to "fix Buffalo", he's taking the "bucking Buffalo" by the horns. Buffalo needs more entrepreneurs like him. He's proof that there's plenty of opportunity in Buffalo if you take the initiative to capitalize on it. Thanks Marc!

  17. Paul

    0 ratings12345
    Jan 16th 2007, 10:18

    Mark is a serial entrepreneur. Instead of waiting for someone else to "fix Buffalo", he's taking the "bucking Buffalo" by the horns. Buffalo needs more entrepreneurs like him. He's proof that there's plenty of opportunity in Buffalo if you take the initiative to capitalize on it. Thanks Mark!

  18. BuffaloBloviator.wnymedia.net

    0 ratings12345
    Jan 16th 2007, 11:33

    Long live Mark "King" Croce!

  19. Broshef

    0 ratings12345
    Jan 16th 2007, 15:53

    Mark,

    Your next project should be to invent a machine to clone your self so there can be more of you helping reshape this fine CITY!

    Good Job!

  20. kind suggestion

    0 ratings12345
    Jan 16th 2007, 17:36

    Mark, great job with everything so far! You are quite an asset to this city.

    if you are interested in building condos, please fill in those expansive parking lots which sever Allentown from the Chippewa/Theater district area of downtown. Creating a seamless urban fabric (no gaping holes in the form of ugly parking lots) will attract many more people to this district. People will hang out there just because it feels like a real city. Your restaurants will become THAT much more attractive.

    Oh, and hire a design consultants and architects who are very knowledgeable with progressive urban planning solutions.

    If you do this, your empire will expand in ways you could never imagine.

  21. BFLORome

    0 ratings12345
    Jan 17th 2007, 07:51

    Marc deserves a lot of credit for what he's delivered...great entrepreneurial spirit and and a vision to be successful in Buffalo. If there are any detractors--it rises from the disbelief as to how he's done what he's done to date...and other related 'Old Buffalo' ignorance. You certainly can't take a shot at his work ethic. Having is hand in so many projects makes one wonder how he can run all of these ventures at a consistent level of quality.

  22. tandy

    0 ratings12345
    Jan 17th 2007, 08:59

    bflorome, where are the detractors here? It seems everyone is clapping the guy on the back or kissing his butt, whatever...

    Yeah, he's done some great things, but does this have to become a jerk-off circle?

  23. Pauldub

    0 ratings12345
    Jan 17th 2007, 09:05

    Tandy - If the guy is doing good stuff, why not give a little positive feedback. Is there a problem with that?

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