Ice Cream Battles

Ice Cream Battles

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After leaving the WBFO studios today, Elena and I noticed a business called Rita’s Ice Custard Happiness (3476 Main St). Neither one of us had ever heard of it, so I hopped online to see what the scoop was. It turns out that the first Rita’s opened in Pennsylvania in 1984, and by 1987 the family that operated the business had decided to franchise. There are now more than 400 Rita’s in the entire operation… and plans to grow to 1500 locations by the year 2010. From the sounds of it, the Italian ices – the recipes from which the company was founded, remains the cool top seller. The company does offer Gelati, cones, shakes, cream ices and custards. Now I’m still going to head to Sweet Tooth when I need my ice cream fix, but I do find it fascinating that the world of custard has such legs to grow on.

When I first heard of Cold Stone Creamery, (CSC) I had to scratch my head. Ice cream mixed together on an artist’s pallet? How could that be so popular? I still have not stopped into the Cold Stone Creamery at 2674 Delaware, though I hear that it is very popular. What’s interesting is that the first CSC opened in Tempe, Arizona one year after Rita’s opened its original store. Now the company boasts over 1600 locations. The two companies have been battling it out ever since – each coming up with more unusual concoctions to please the masses. I always knew that there were donut and coffee wars… I guess I just hadn’t heard of the ice cream wars.

digulios

What Others Have To Say

  1. LivingForge

    0 ratings12345
    Nov 9th 2007, 15:14

    What?!?!?! They opened a Ritas!!! Whenever I am in New Jersey I always stop at a Rita's for a custard and water ice. These are waaaay better than anything Cold Stone has to offer.

  2. paragon

    2 ratings12345
    Nov 9th 2007, 15:29

    Anderson's is not only better, it's a homegrown company!

  3. Hopeful

    0 ratings12345
    Nov 9th 2007, 15:46

    I just noticed the homegrown comment from paragon. All I can say is 'HEY! PARAGON!! GET A LIFE!! Rita's, one of the natural ice cream/gelato wonders of the Northeast is NOW PART OF BUFFALO! They're one of us! I do love Anderson's, but their ice cream is a different kind of product from what Rita has. I beseech you to open your parochrial heart to love both of them. I do."

  4. Hopeful

    0 ratings12345
    Nov 9th 2007, 15:49

    Paragon, don't be too harsh when you read my first email and notice that I parochrial should have been parochial. Oops! My spelling might have been wrong, but my comments were right on.

  5. hamp

    3 ratings12345
    Nov 9th 2007, 15:53

    Buy local. These companies like Rita's and Cold Stone send a lot of their profits back to the home office, far far away. Most likely many of their supplies are shipped in from outside the area. Buy locally owned and the profits stay in town, and can ripple through the local economy. Local stores are more likely to buy from local suppliers, helping the local economy, and reducing the ecological footprint.

  6. Drew

    0 ratings12345
    Nov 9th 2007, 16:20

    I'm all about local, and my favorite local ice cream place (the Lexington General store) buys local stuff and is good and cheap.

    That being said, having lived in Philly, I love me some water ice, and Rita's does it right (although I think they call it something that makes more sense in other markets). It's worth getting now and then.

    As for Cold Stone? It's just a gimmick to make ice cream expensive. You won't catch me there.

  7. BuffaloDave

    3 ratings12345
    Nov 9th 2007, 16:24

    While I agree that we should buy local whenever we can, this is a local franchisee who opened this location - so it's not all bad - it could be a corporate location.

  8. halljd39

    0 ratings12345
    Nov 9th 2007, 16:37

    If it's "Ice Custard Happiness," then it's has to be good, right? Although, I have to agree with those buying locally, then the money stays local.

  9. halljd39

    2 ratings12345
    Nov 9th 2007, 16:38

    Interesting, no one yet has mentioned that it is in a strip plaza.

  10. AtwaterLouse

    2 ratings12345
    Nov 9th 2007, 16:52

    Buy local. These companies like Rita's and Cold Stone send a lot of their profits back to the home office, far far away. Most likely many of their supplies are shipped in from outside the area. Buy locally owned and the profits stay in town, and can ripple through the local economy. Local stores are more likely to buy from local suppliers, helping the local economy, and reducing the ecological footprint.

    All you "buy local" people had better be asking all of your out-of-town friends to boycott all Buffalo-owned companies who try to do any business in those places, or else you're being very inconsistent. And if you know any executives in companies outside of Buffalo, beg them to refuse to ever select any Buffalo suppliers or service providers.

    In your ideal world:

    - Spot Coffee, Wegmans, and Tops would pack up and leave Buffalo after all their customers here switched over to Buffalo-owned alternatives.

    - Buffalo-owned Wilson Farms would stay here and fill the gap of Wegmans and Tops being gone.

    - Buffalo Rising would not have expanded its Buffalo work force to provide web sites for Toronto and Brooklyn, since customers there would choose not to do buisines with a Buffalo-owned company. (Or maybe that really happened. D-ohhh!)

    - All the people at Rich Products buildings on Niagara St would lose their jobs except for the handful who would be needed to sell products to the Buffalo market.

    - All the people at M&T Bank downtown would lose thier jobs except for the handful who would be needed to service Buffalo account holders and borrowers.

    - All the people at New Era Cap downtown would lose thier jobs except for the handful needed to make caps to be worn by Buffalo cap-wearers.

    - And so on, thousands of other impacts. Nice.

  11. rubygreta

    2 ratings12345
    Nov 9th 2007, 17:20

    Buy local my ass. Buy the best product. It is not a crime to go to Starbucks if that's the best coffee in your neighborhood.

  12. AtwaterLouse

    2 ratings12345
    Nov 9th 2007, 17:51

    Yeah, I've been a little surprised there's not more backlash against the "buy local" propaganda that seems pushed often lately.

    Obviously many people do strongly disagree with it, based on customer flow to businesses such as Starbucks, Spot, Wegmans, Target, etc., but when the "buy local" crowd pushes their harmful agenda people just seem to give them polite agreement for some reason.

    Everbody whose job (or family members' jobs, or tenants' jobs, etc.) depends on customers not in Buffalo should push back against "buy local" brain washing attempts and advocate a "buy best" approach as Ruby puts it well.

    It always struck me as really bizarre for Buffalo Rising to push "buy local" (not in this Rita's article obviously, but in others) while at the same they themselves as a Buffalo corporation were quite naturally seeking to expand thier own customer base to other cities. Or maybe Toronto and Brooklyn don't have their own local web site companies. Right.

  13. carl

    0 ratings12345
    Nov 9th 2007, 20:01

    if you want good ice cream in a unique location, check out park side candies further down main street, it is one of buffalo s undiscovered treasures.

  14. sbrof

    2 ratings12345
    Nov 9th 2007, 21:23

    The whole buy local thing works to promote your personal economies. But at the core of any economy you need Base Industries. Those are industries that export their services, goods etc to other regions and bring outside capital here. The real economic winners are those areas where the base industries bring in more wealth than the region bleeds away to non-local industries. You can never buy everything you need from local industries but the idea of buying locally is to keep that wealth we bring in here as long as possible. The longer it stays the richer we all become.

    The truth is if other places pushed more for local products also it could hurt our base industries but the problem economically with Buffalo is we lost more base industries than most cities and we haven't been able to attract or grow new one which means buying local for us is more important than in NYC or bigger markets which have further reach in global market shares. Capitalism is a greedy parasite. To grow a strong economy we should buy locally and sell to far markets...

    Also when the base industries left buffalo many local businesses that relied on their wealth generation failed as well. The local pubs, restaurants, grocers etc... leaving a void that national chains filled. So in the end in a place like buffalo we need to support local places as much as possible because we are bleeding what little wealth we generate.

  15. Hoss

    0 ratings12345
    Nov 9th 2007, 23:37

    I tried Rita's the first week they opened. Not my thing. Even my 4 year old daughter thought it was weird. That said, Anderson's isn't 'Custard' either. It's just soft Ice cream. Down in NYC, as well as elsewhere, there are still a few custard joints around. Custard is made with an egg base. Soft serve Anderson's/Carvel/Dairy Queen type ice cream does not have an egg base. You will definitely taste the difference. They are both soft and served warmer, and that leads to the confusion. Just a FYI, since I felt duped the first time I tried some of the Anderson's highly processed slop that was called 'custard'. By the way, Dulce has started carrying some really good Gelato. Some neat as well as classic flavors too.

    As for the 'Buy Local' thing. I fully respect it, but unless you are a militant freak, you can't do it. Your Spot coffee sends their money out of town. Your New World Record gets it's product from a distributor or three that in turn feed the beast in NYC or elsewhere. Greater Buffalo Savings Bank sells their loans and is under the umbrella of a larger entity. The CoOp. Probably 80% of the swag there comes from all corners of the globe.

    That said, I do try my best to support local businesses (meaning Buffalo proper) because they employ and pay taxes to my city. I'll buy a bike from Shickluna or Campus before I go out to Bert's. Instead of cash tips at Christmas for teachers and the mailman, I give gift certificates to Talking leaves, so the money stays in the city, and doesn't end up at Walmart or Barnes & Noble. In fact, at this point, the only things I regularly purchase for my personal consumption from outside the city are Sushi, Bubble-Tea, & outdoor gear.

  16. Martin

    1 ratings12345
    Nov 10th 2007, 08:03

    LOL...by local??????????????????? So you people are constantly compaining about having more retail in Buffalo, " MORE RETAIL DOWNTOWN" blah blah blah, sounds like a broken record now. Who do you think the retail would be if they did open? Local? Please, make up your minds...

  17. Martin

    0 ratings12345
    Nov 10th 2007, 08:06

    complaining...sorry

  18. Martin

    1 ratings12345
    Nov 10th 2007, 08:12

    on a side note. Rita's is a franchise, so it is locally owned I would assume, with local employee's...so like every single local store the product is bought elsewhere, but the profit stays here. Kind of a "no brainer" yes?

  19. heather_b

    0 ratings12345
    Nov 10th 2007, 10:25

    I miss the Ben and Jerry's on Kenmore and Main, that place was awesome!

  20. DumpsterKid

    2 ratings12345
    Nov 10th 2007, 11:30

    How about we all just buy whatever we want whenever we want, just add in a little local once in a while, thats all people are asking, thats it, thats all they want stop making such a big deal about it.

    Coldstone is sub-par at best.

  21. RisingDamp666

    0 ratings12345
    Nov 10th 2007, 18:17

    Yeesh, it's only ice cream, people. Put a few more sprinkles on your opinions and smile, for god's sake.

  22. Crazed_da_Loon

    1 ratings12345
    Nov 11th 2007, 09:14

    I can't belive this site! C'mon arguing over ice cream? The Thruway Authority is raising tolls and they're still paying brain-dead drones $40,000 w/ benafits a year to hand motorists toll tickets!!!!

    There was no better ice cream than Hess & Bement's anyway and they went out of buisiness in the 70's.

  23. ChristaSeychew

    0 ratings12345
    Nov 11th 2007, 11:06

    Like Hoss, I am also troubled by the perception that the product offered in our area as custard is nothing of the sort. Soft ice cream is all good, but I have to giggle when one of my relatives goes off about the homemade goodness of WNY's "custard". The only place around that has real custard (that I know of) is Hibbard's. They've been making custard from scratch with the same machine since the 30s. And, even in the dead of winter, the black raspberry and banana nut flavors are ell worth the drive (well, actually all of them are).- 105 Portage Rd Lewiston, NY

    As far as buying local goes, I think it should be the choice of all wise consumers when it comes to comparing apples to apples. I'll pay the extra 10% to buy something from a local shop rather than a chain. But there are an awful lot of products out there offered by local businesses that are sub par, they have to learn to compete in an open market just like a chain does. Additionally, chains can afford to survive difficult situations. When University Heights struggled through ten years of street construction, it lost many local businesses. Many storefronts were empty, and although it's getting better, it is still struggling in terms of developing a strong retail base. It is my opinion that chains lend sort of an anchor to an area, they have the cash to weather hard times.

    It's all about balance- hell, everything is. I wish as a city (and as a species) we could keep that in mind.

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