How are some real estate agents portraying Buffalo?

How are some real estate agents portraying Buffalo?

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Why do some of our own real estate agents badmouth the city? Is it because the suburbs are an easier sell? Or is it harder to find a property in desirable urban areas? Or are the older houses a hassle to sell because of upkeep? Or is it because they feel that the city is a dangerous place to live?

This past weekend I had the opportunity of meeting a smart, successful businesswoman by the name of Francesca (far left). About a year ago she decided to make Buffalo her home (from Canada). She needed her business to be close to the border, and wanted to be within walking distance of restaurants, stores and everyday amenities. When she met her first real estate agent, she was told the city was a dangerous place to live, and under no condition should she even consider living anywhere other than the suburbs. Since Francesca needed to live close to the Peace Bridge, she decided to ask the real estate company for a new representative. "A lot of people that I have met have repeated similar stories," Francesca told me. "My first agent told me that because I was a woman and had a child that the city was no place for us."

Francesca expressed to her second agent that the suburbs were not an option, and the two found the perfect house. When Francesca told me her story, I was not surprised. I had heard of similar stories. Though I know of many diehard real estate agents that promote the city to no end, there are others out there spreading a negative image of our city. Francesca agreed with me - people need to know that there are agents out there who don't even give the city a chance. And guess what? She says that she made the right decision. But how many others are not given the option?

Despite what many may think, I would like to make one thing clear. I like the suburbs. I have a lot of friends who live outside the city. I support the city because I feel that without a strong urban core the entire region suffers. I hope that suburbanites appreciate Buffalo and support it. It should be up to the individual to decide where he or she wants to live. Of course Buffalo Rising promotes city living. We talk of the benefits of living an urban lifestyle. That doesn't mean that I tell my suburban friends that they made a mistake - like Francesca's first agent tried to tell her about city living. To portray the city as a dangerous, crime-ridden place to live is not only wrong, it just seems like bad business.

Rock Harbor

What Others Have To Say

  1. Andrew

    0 ratings12345
    Jun 3rd 2007, 12:29

    People are going to live in the suburbs no matter what but there is no reason why a real estate agent should be bad mouthing the city like that.

  2. Charger

    0 ratings12345
    Jun 3rd 2007, 12:50

    I've heard essentially the same story in the past. Maybe this is a time when naming names is worthwhile. It's nice that the company supplied another agent, but if I knew someone who was interested in moving to the City I would certainly like to know which companies and agents to tell them to avoid. But then again, maybe when the anti-City agent saw the nice commission the pro-City agent got after working with Francesca they had second thoughts.

  3. chris69

    0 ratings12345
    Jun 3rd 2007, 12:54

    The thing thats you gotta love about Buffalo is that we really are the first city of the Midwest. We speak without pretention and matter of fact.....like people in the midwest do.

    Now a smart professional real estate agent asks for the customers criteria and tries to fill it. They do NOT ignore the customers criteria and sell them on their own personal opinions. So at the very least this real estate agent was unprofessional and rather stupid.

    Now lets put a shot of realism into the situation! 1) The recent parking ticket blitz by the Buffalo Police in our commercial districts didnt help 2) The announcement of red light cameras targeting commuters didnt help 3) The wonton mismanagement of insufficient inspections, insufficient fines and insufficient property laws to handle unmaintained & abandoned properties, house flippers, etc doesnt help 4) The priority of the police toward parking tickets instead of gangs, truancy or cars speeding down sidestreets doesnt help 5) and I dont know how many times I have to say this to Buffalonians but its worth saying one more time. There are millions of people commuting over the Peace Bridge and conducting business between the US & Canada who want and need to be in close proximity to that bridge....just as people need to be in close proximity to the Airport, the rail yards, the Port of Buffalo, the Thruways and Expressways or downtown.....just as there are people that demand views of Lake Erie or the Niagara River. LOOK AT A MAP....THE FORMER CANAL DISTRICT (2ND THRU 7TH STREET IS RIPE FOR BEING REBUILT) AND THERE IS NO REASON WHY THE AREA BETWEEN SOUTH ELMWOOD AND NIAGARA STREET SHOULD BE ANYTHING LESS THAN THE AREA BETWEEN LINWOOD AND ELMWOOD.

    INFACT....OUR NIAGARA STREET SHOULD LOOK MORE LIKE LAKESHORE DRIVE IN CHICAGO LINED WITH A WALL OF CORPORATE OFFICES AND RESIDENTIAL APARTMENT BUILDINGS WITH WATERFRONT VIEWS THAN ITS PRESENT 1970S BRONX. (AND IM NOT TALKING ABOUT MARINA TOWERS AND OTHER MUNICIPAL HOUSING)

    NIAGARA STREET SHOULD BE MORE LIKE AN OLMSTEAD PARKWAY....THAN ITS PRESENT FORM

    NIAGARA STREET AND ITS LAKEFRONT AND WATERFONT VIEWS IS A TESTAMENT TO EXACTLY HOW BRAIN DEAD OUR LOCAL DEVELOPERS ARE TO THE POTENTIAL INTERNATIONAL CORRIDOR.

    As I said...the city doesnt help, the police do not help, and the developers do not help....and as a result the west village, the westside, black rock and riverside....needlessly struggle...when they SHOULD be lined with corporate offices......

  4. hamsamwich

    0 ratings12345
    Jun 3rd 2007, 12:58

    Realtors will say anything to sell a house... Her realtor probably had listings in the suburbs... Unfortunately, in this case, it negatively effects the city's image... On the bright side, realtors are having such a hard time selling listings in the suburbs that they feel the need to tell preposterous lies about city living...

  5. kelly

    0 ratings12345
    Jun 3rd 2007, 13:07

    This is for the same reason everyone I know who bought a house had a realtor try to pressure them into something far beyond their price range, I would imagine. I mean, what's the average home price in Amherst versus the Peace Bridge area?

  6. STEEL

    1 ratings12345
    Jun 3rd 2007, 15:15

    I think that this realtor had no ulterior motives. He/she probably has little knowledge of the city, probably bases his / her impressions of the city on prejudices which are held by a majority of the people in WNY (much of which is collected from local evening news casts). Many of the suburban residents that I know actually believe that they have a very high probability of being murdered if the step foot in the city. This agent may have been too scared to show houses in the city.

  7. Keith

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    Jun 3rd 2007, 15:32

    It is a shame that realtors say such things but people do their own research now. All the information about neighborhoods and houses is online.

    A funny aside, when I moved to Connecticut my company hired an agent to help me find an apartment. We had four places to see and the first two places were quite nice, but as we pulled up to the third place I could see something was wrong; a firetruck was at the curb and a bunch of firemen were rolling up hoses. They had obviously just finished putting out a small fire in the very apartment we were there to see. Puzzled, the agent walked up to the apartment and I followed. We took a look inside, managing to walk on dry areas of the now flooded first room. I thought we were going to leave and move onto the next appointment but the realtor turns to me and says, "With a little paint this place could really work." Even the fireman who overheard couldn't believe it.

  8. bluto

    2 ratings12345
    Jun 3rd 2007, 20:06

    Nice conspiracy theory, but we all know that young people with children are placing their children at risk by enrolling them in the Buffalo Public School system. The Realtor was spot on with his/her advice to look in the suburbs. Although safety is a real concern, especially in that part of town, the real danger is putting your child's future at risk just to make a statement or point. The latest Business First rankings validate this argument. The Buffalo Public School system has the largest expenditures per student (primarily due to salaries); yet they have the lowest test scores, attendance rates, and graduation rates of any school in the area. It is a shame that teachers are more worried about their plastic surgery benefits and fully funded retirement plans than they are about our children's futures. I hope the state comes in to take control of our failing schools like they took control of our failing government.

  9. MisterChips

    0 ratings12345
    Jun 3rd 2007, 21:16

    Irrelevant, bluto. Nowhere does it say that this particular customer has children. She specifically told her agent that she needs to be near the Peace Bridge, not that she wants a certain kind of school. Don't knock Buffalo school teachers until you've walked a mile in their classrooms.

    A few years ago I met a re-lo who told me that he was interested in Mayfair Lane, which has some of the most desirable residences in the city. His real estate agent insisted that it was a dangerous neighborhood. Mayfair Lane, for crying out loud!

    Kelly's right. Agents just want to boost their commissions, and the easiest way to do that is to scare everyone into pricier houses in the 'burbs.

  10. GoldenLark

    0 ratings12345
    Jun 3rd 2007, 21:30

    Being a relative newcomer to Buffalo, it's surprising to me that people will move to the suburbs to keep their children "safe," but send them to Nardin, Canisius and Nichols every morning for school. There are parts of every city that are desirable and parts that aren't. Sounds to me like this real estate agent either has integrity issues or doesn't know their market. (I'm inclined to believe the former.)

  11. queenseyes

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    Jun 3rd 2007, 22:08

    She wasn't looking at the public school system - just a FYI.

  12. bluto

    0 ratings12345
    Jun 3rd 2007, 22:47

    Mister Chips - adjust your reading glasses: "My first agent told me that because I was a woman and had a child that the city was no place for us."

    I can knock the Buffalo School Teachers all I want, they SUCK, the whole lot. They should be ashamed and appalled at their last place finish (AGAIN!), but instead of doing something about it, they blamed the administration while whining about their entitlements. They have little respect for their students and get little respect in return. The administration isn't any better, the entire system needs an enema! The schools hold us back, I know dozens of families who live in the suburbs because they either feel that they have to for their children's sake, or because they do not want to pay the exuberant tuition to place their children in a private school. Why should a city resident have to pay high taxes for low return on their investment, while still paying for private school tuition? It makes more sense to just move to Williamsville, Amherst, or Clarence (all in the top schools) instead.

    You can blame the realtors, I will blame the school district and the equally incompetent local government.

  13. gaustad

    1 ratings12345
    Jun 3rd 2007, 23:04

    Honestly. Buffalo is like Beruit; it is no place for a braciole like this and her kid!

  14. tudorguy

    0 ratings12345
    Jun 3rd 2007, 23:14

    Um, Bluto - you might want to look at the number of students who are coming from poverty/families who don't value education in the system before putting in all at the feet of the teachers (and, apparently, their salaries, benefits, and retirement plans). All I can equate it to is being a personal trainer and your clients not working out on their own- but the trainer gets blamed for them being out of shape, or a dentist who gets blamed because the patient has cavities from eating too much junk.

    I can't imagine what it must be like to be a teacher in this city and then have to listen to (and read) crap about the pay and benefits - all the while seeing Buffalo Bills players earning millions to basically lose football games. Now THERE'S a waste of your taxpayer money.

  15. viking

    0 ratings12345
    Jun 4th 2007, 00:05

    Interesting picture, is there a story behind it.

  16. Kernwatch

    0 ratings12345
    Jun 4th 2007, 06:50

    Impacting the negative attitudes of some realtors has long been a challenge in Bfo.

    More troubling is the city government's own refusal to enforce residency on top city officials despite that being a promised reform in the new City Charter implemented under Masiello. It is widely known that City Comptroller SanFilippo' top-aide Tony Farina has long lived in Niagara County.

    Farina used three fake city addresses early in Anthony Nanula's tenure as Comptroller after Nanula implemented the new position for Farina as "public relations officer" (who actually serves as taxpayer-funded campaign manager). Nanula was required by Charter to "certify" residency of his appointees. Instead, Nanula co-signed the refinanced mortgage on Farina's house on Brentwood in North Tonawanda.

    SanFilippo continued the charade, then covered-up legendary non-residency by workers at the City's nororious housing authority (BMHA) where as many as 100 workers have been alleged to live outside the city.

    It was well known that BMHA #2 Thomas A Williams moved to Clarence immediately after his appointment by Masiello, as Wms installed a phone in his mother-in-law's house on devastated West Avenue, from which Wms served as "zone 22 chair" for the Democratic Party.

    SEE: http://www.buffaloreview.com/desktopmodules/fullpagestoryviewer.aspx?story_id=305

    SanFilippo is now running for re-election, as his "resident campaign manager" Farina runs his campaign.

    I predict SanFilippo's mocking city residency law won't even be mentioned in the campaign.

    Dick Kern

  17. Olcott_Beach

    0 ratings12345
    Jun 4th 2007, 07:30

    I have been working and living 230-miles away from western New York for the past eight-months and it feels like eight-years!

    Every large city, with the exception of NYC, is suffering from some form of economic depression and, where I am living (Watertown) there is nothing available in the form of culture unless you consider hunting, fishing and off-roading cultural events.

    This is my final week and I am returning home; I will probably be doing cart-wheels all the way back to Buffalo!

    So, next time anyone is moaning about Buffalo, spend some time in Rochester, Syracuse, Albany and Watertown and you will soon learn to appreciate what the City of Buffalo has to offer!

  18. brian_123

    0 ratings12345
    Jun 4th 2007, 07:59

    The reason the realtor would encourage its client to move to the suburbs is purely an economic reason: 1. The reason housing in the city is undervalued vis a vis to its suburban counterpart is because homebuyers (the type who could afford to live in the suburbs) make the rational financial decision that they should pay less in order to afford private schooling for their child. 2. Realtors make a commission on the house sale price.

    Therefore:

    Realtors encourage people to move to the suburbs because people who move to the suburbs will pay more because they can put all their money into the home and not worry about education costs, leaving the realtor with a higher commission.

  19. MisterChips

    0 ratings12345
    Jun 4th 2007, 08:23

    My mistake, bluto.

    I still stand by my other argument, namely that the client didn't ask the agent for school recommendations, she asked the agent for something near the Peace Bridge. So the agent was using fear to manipulate the client into a pricier house in the suburbs.

    So, has anyone had the opposite experience? Asking for suburban showings but having the agent try and manipulate you into buying in the city?

  20. viking

    0 ratings12345
    Jun 4th 2007, 09:49

    By accepting a negative proposition, fear is the result. People in any situation can fixate on the possible and the result usually is what they expect, good or bad. I live in the city, in Buffalo's oldest section, my neighbors are not my biggest concern, fair application of community services is. My business is located in the same neighborhood, my customers come mostly from other area's and prosperity but exclaim that their experience from exposure to what I offer and where as positive. A label on something, may create on inaccurate perception of what is really going on, and keep individuals from positive experiences. By the way did I read somewhere that one of our city schools was highly rated.

  21. queenseyes

    0 ratings12345
    Jun 4th 2007, 10:38

    The photo was taken outside the Snooty Fox after MASH Bash. Mike Hananel, real estate investor from LA, is on the right, and Monika, from the Czech Republic (now living in Buffalo) is center.

  22. Biniszkiewicz

    0 ratings12345
    Jun 4th 2007, 11:46

    Steel is exactly right. There are many suburbanites terrified of the city. There are many thousands who have not gone into the city in years. I used to work in the 'burbs alongside a number of people petrified of the city (I lived downtown at the time). That first real estate agent was going to sell this client a house of a particular value--whatever the client could afford--regardless of whether it was a city or suburban home; the commission would have been the same either way because a person will, generally speaking, buy a home in some predetermined price range. This wasn't some conspiracy or scam; it was an ill informed fearful agent afraid of the city of Buffalo.

  23. buffalocat

    0 ratings12345
    Jun 4th 2007, 12:45

    MisterChips - I sort of have that experience...I moved back to Buffalo less than a year ago, and I've been looking to buy a home in the city for the past 6 months. At first I thought this would be relatively easy, but we've now been outbid on 6 different homes - including one that sold for 13% over the asking price. My realtor told me this sort of thing is not happening in the suburbs, but the city is hot - so we should either consider looking in the suburbs (where homes are generally going for 10-15% under asking), or be prepared to put in offers well over the asking price. Even BR had a recent post about how the market in Buffalo has gone up something like 25% in the past 5 years...

    But anyway, I'm guessing the realtor in this story was probably basing her recommendations on her previous experience with clients. Hard to say how much info was given to her upfront, but most realtors know that (as much as us city-lovers hate to admit it) there are plenty of people who despise and/or fear " the city". I have young (20-something) co-workers who won't venture south of Hertel, and relatives who have keys in hand when leaving my Allentown apartment at 4pm on a Tuesday. These people do not want to buy homes here (or even hear about how I want to buy a home here)...and good realtors know it (although it does sound like this one was way off-base).

    And unfortunately, Buffalo has more than its fair share of black marks against it - the schools being a main concern. Unless this woman specified that she did not care about the school district, a perceptive realtor would have observed that she had a young child, and perhaps steered her to a "better" school district in the area (the public school district is a HUGE selling point - even in Buffalo, we have looked at homes that tout being in the "olmstead" area). And I don't want people to immediately think I'm down on the teachers -I was an inner-city school teacher for several years, and I'm an avid supporter of public education. But I also have close friends (and a fiance) who work in the Bflo public system, and it ain't pretty. The roots of this problem go well beyond the "plastic surgery benefits" and all the way up to the teacher training / teacher prep programs throughout NY state... Ok, I'm off topic.

    I suppose that if people are going to be swayed by realtors who suggest they buy a McMansion in Amherst, rather than a glorious Victorian on Linwood, because there will be less crime and better schools, they probably aren't the kind who would do that well living in the city in the first place.

  24. Genghis

    0 ratings12345
    Jun 4th 2007, 15:17

    I think the realtors are just saying this stuff because it's easier to sell expensive houses in the city compared to suburban homes. So of course they'll say the suburbs are where it's at. I don't think anything any realtor ever says is based on anything other than what will make them more money. Once I was looking for a place in Boston and the realtor told me that "there is no crime in Boston". If it became difficult to sell expensive houses in the city, suddenly these people would sound like the most idealistic Lexington coop-shopping members of the BRO staff. No there's no crime in the area. Population of the city expected to double in 20 years. Public schools continually send kids off to Harvard, Yale,...

  25. Olcott_Beach

    0 ratings12345
    Jun 4th 2007, 15:21

    Viking,

    …not too sure if you were asking or attempting to jog the bloggers memory but City Honors is academically rated the forth highest school in the nation.

    City Honors is also going to be renovated in Phase III of the Buffalo Schools project where the original 1912 clock tower will be rebuilt and the school will be renovated to 21st century standards but still retain its early 20th century architectural features. The surrounding subsidized housing units will be removed as well to reinstate the original campus of the school.

    I am digress from the topic....

  26. exnihilo

    3 ratings12345
    Jun 4th 2007, 15:53

    If I may be so bold to enter the fray on a few points . . .

    First off, I was born and raised in the same home that my father grew up in out in the boondocks (swiftly becoming suburbia) of Western New York. I have always been fascinated by the City and strongly believe that it is the heart of the region. Without the core in strong operating condition it is only a matter of time before the rest of the body – Western New York – as a whole, dies. This realtor and those of his/her ilk (I can’t be bothered to go back in a find out the gender of this “person”) are spreading lies based on assumption, or, more than likely, classist and/or racist underpinnings.

    I never had the opportunity to live downtown, but I did live for a few years near Sister’s (the same place I was born) during my early twenties. At the time, being a country mouse, I have to admit that I was a bit freaked out about living in such close proximity to other people (from college frat boys to homeless vagrants), but, once I was acclimated to my new surroundings, I found truth in the statement that “people are people”. There are areas that you must exercise good judgment when venturing at night, but, by and large, I have found that even the most intimidating looking person rarely has a beef with you and does not seek conflict or violence with your person – there are a few desperate and misguided souls that might – but that can be said about any locale. Buffalo is not a place where folks are murdered on sight – not even close.

    I currently reside in Baltimore (not by choice, and hopefully soon to be counted among the “repat” crowd), which, despite an economic and development boom in the last few years, is still saddled with uncontrolled and senseless violence. Despite this well known fact, the realtors in this area do nothing but sing the high and holy praises for places that look more akin to Bosnia than they do an American city because they know that there is need and want for space. In addition, in the long run, it behooves them to promote these areas to drive up values to reap higher commissions on future sales.

    Western New York just makes it too easy to sell the suburbs and the local media, to drum up interest, play into the hands of those that want to vilify and malign the residents of our fair city.

    Now, on to something, not completely different, but, different nonetheless . . .

    bluto, I am not sure if you are a product of the City school system or not, but the genesis of its ills do not completely rest in the camps that you place them – and I speak from experience. As with any group of people, there are those that are dedicated and put forth their best effort no matter the circumstance and then there are those that do little and complain to hill and vale. To lump all of Buffalo’s teachers into one pot is not only unfair, but may, inaccurately, do little more than paint you as an infantile and bitter defeatist with nothing more than the numbers and opinions expressed by the local media outlets as your ammunition against the “greedy” and “lazy” teachers of the Buffalo school system.

    I had the honor of student teaching in the City system at one of the worst performing schools in the system (at the time) with folks that had been through the wringer for years on end. Not only were most of these folks still dedicated and deeply involved with their students, but many of them acted as surrogate parents to kids that had little to look forward to at the end of each day. Honestly, for the most part, I met more jaded and cynical teachers in the suburban system than I did in the City. The folks I worked with only had up to look to and fought every day to do best by their charges.

    Please, do not slap your gums in idle mudslinging without definitive proof of your assertions and a complete understanding of the socioeconomic and cultural forces that are at play in the city schools. The folks that clock in every morning and have to deal with the true humanity of teaching, let alone teaching in conditions that are only minimally above deplorable may not be heroes, but they damn well deserve your respect.

    I tried teaching for five years but finally left the profession in frustration with not only the system and its ridiculous politics, but also because of the emotional toll it takes on you. This is not a job that you simply leave at the end of the day – you toss and turn and worry about the kids that you are attempting to educate and assist in maturing. Finally, it is extremely galling when someone says that teachers are over paid. Most teachers across the United States are now required to have Masters Degrees in order to maintain their licenses and receive refresher courses, more often than not, at their own expense. When I was teaching I had students that left with a High School degree and started working IT jobs at pay scales I could only dream about after teaching for four years. If that, in addition to the other daily BS, is not enough to trump your love of the education process, I do not know what else is.

    In the end, I lacked the intestinal fortitude to stay the line. I left when I recognized the washout look in my eyes and the pain in my gut every morning were affecting my stamina and enthusiasm in the classroom.

    Look, plain and simple, there is no silver bullet solution to the deplorable state that our nation’s education system, particular in the urban setting, is in; however, I know for a fact that the teachers, wanting a fair shake at making a living, are not solely to blame and the numbers you often see loudly bandied about are not accurate or honest in their representation of what really goes on behind the closed doors of our nations schools and the political offices.

    Rant done – please feel free to verbally assault me.

    Thanks.

  27. B-Lo

    0 ratings12345
    Jun 4th 2007, 16:10

    First you should do your own homework. Comparables, school info, community info, taxes, maps, and more are all readily available on the internet, so that when an agent gives you an opinion, you can intelligently debate the merits of that opinion.

    Second, there are good and bad parts of the city, where crime, home values, amenities, and other critical information would be different depending on where you want to be. These are called "neighborhoods" and they are very diverse from block to block.

    Third, you can blame anyone you want for the city's poor grades as it relates to the public school system, but the fact is LAST is LAST. Any realtor who is talking to a buyer with children is going to have to address schools. It is critical criteria for most parents, and Buffalo fails as a place to raise children because of it, unless you have the luxury of being able to pay for a private education.

  28. Olcott_Beach

    0 ratings12345
    Jun 5th 2007, 06:43

    exnihilo,

    Excellent and well written post!

  29. JoeS

    2 ratings12345
    Jun 5th 2007, 09:23

    As a Realtor and resident of the West Village, I find this story to be pretty sad. I attended a conference 2 years ago and during one of the workshops the instructor half joked that "the public ranks Realtors right up there with used car salesmen in terms of ethics". Obviously, many of the comments here (they will say anything to sell a house and it's all about the commission) support that theory.

    If this agent were smart, she would simply listen to what the client was looking for as a first step. Then, if she was unfamiliar or uncomfortable with the area that the client wanted, her best move would have been to refer the client to a qualified agent who specializes in the neighborhood she desired and asked for a referral fee. Very simple and done all over the US, but rarely here. The client gets an expert in the neighborhood she desires, and the agent collects a referral fee without having to venture into an area she is not comfortable in. Everyone wins.

    This is not about pretending that some very real problems do not exist in our great city but rather following good business practice. I agree with Bob B's comment, "This wasn't some conspiracy or scam; it was an ill informed fearful agent afraid of the city of Buffalo".

    I've printed ths story and will bring it up in my office sales meeting and I encourage any other Realtors reading this story to do the same.

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