Au Bon Pain


Buffalo happens to have its own Au Bon Pain, a revelation perhaps to those that don't spend time in the Medical Corridor. It is the only location between here and Pittsburgh to the south, Syracuse to the east. Located in the Doubletree Hotel on High Street, it is abuzz at lunchtime and in the off hours it maintains a steady volume of business with the hotel's clientèle by providing meals through its nice dining area and room service.
I stopped in on my way home from work last Friday. It being a holiday of sorts, there were few lunch options in the city. The weather left me in the mood for a cup of soup, but at 1:30 in the afternoon, the hotel, chock full of holiday guests, had cleaned them out. That's okay, there were plenty of fresh sandwiches, salads and wraps still available.

Au Bon Pain was one of the first major chains to capitalize on the "less deli, more cafe" style of lunch fare that has become increasingly popular in the last decade or so. Since then, many others have followed suit-most notably in Buffalo is the soon to be ubiquitous Panera Bread Company, a chain that has historical connections with the Au Bon Pain corporation.
But enough about that, let's talk about the food. Au Bon Pain's menu is appealing with a focus on on fresh ingredients and an eye on food trends. Where chains structured like this often fall short, besides service, is execution. Fresh food leaves more room for error than perfectly(?) microwaved burger patties. But our Au Bon Pain succeeds.
Service is friendly and uber efficient, though I have to admit that I avoid visiting in the midst of the lunch hour. I've had quite a few of the items on the menu over the years and found all to be satisfactory or better. On this visit I picked up lunch for two; an Arizona Chicken sandwich and a Roast Beef and Brie wrap. The Arizona Chicken sandwich was warm, a glorified grilled cheese made with Au Bon's aromatic tomato herb bread, perfectly moist chicken, cheddar, lettuce, tomato and a flavorful, but not too spicy, chili dijon spread ($5.50). The roast beef wrap was nice with a good portion of very tender, savory roast beef, brie, ranch dressing, lettuce and tomatoes wrapped in a sturdy lavash which ensures that you won't return to the office with a soggy snack ($5.29). My only suggestion for this selection is that you skip the dressing, the wrap's flavor and texture is improved by its ingredients being given room to speak for themselves.
There are fifteen other handheld lunch items on the menu along with a number of salads. Nothing costs more than $6.50, making Au Bon Pain an easy choice when you're in a hurry and in the area. They also cater to the breakfast crowd, showcasing the breads and pastries that made them famous and an assortment of breakfast sandwiches. Catering for office lunches and meetings is also available.
UPDATE:
For those of you about to venture into the comment string below, please note that we'll be running a full post discussing Trader Joe's, Whole Foods and our local supermarkets tomorrow.
Some of the comments made here and in many of the other comment strings that have shown up over the last year will be cited. Perhaps we can continue this conversation then?
Au Bon Pain
Doubletree Club Hotel
125 High Street, Buffalo 14203
716.845.0112

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Comment Options
GoldenLark
I drove by this about a month ago and had to do a double take. I had no idea it was there! Nice to have another quick option for lunch, even if it is a chain.
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Joshua
To tell you the truth, I didn't even know that there was a hotel there. Thank God for BRO!
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Jules
There's also a secret Trader Joe's inside the Statler Towers.
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Dan
I love the qualifiers: "even though it's a chain."
Don't forget the secret Chipotle in the Buff State student union, the secret Costco in the Larkin Warehouse, the secret P.F. Chang's in the CrossPoint Business Park, and the secret Ikea in the abandoned gypsum mines underneath Amherst.
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Dan
I love the qualifiers: "even though it's a chain." Chains are TEH EEEEEVIL! Well, except for Wegmans, Anderson's, Teds, Mighty Taco, Bagel Jay's, Hoagie Brothers, Mike's Giant Subs, John and Mary's, Spot Coffee, Valu Home Centers, Hector's Hardware ...
Don't forget the secret Chipotle in the Buff State student union, the secret Costco in the Larkin Warehouse, the secret P.F. Chang's in the CrossPoint Business Park, and the secret Ikea in the abandoned gypsum mines underneath Amherst.
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urbanxplorer
not to be picky but Au Bon Pain is located on the Buffalo Niagara Medical Campus (not medical corridor). BNMC is way more than a 'medical corridor'.
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philhoneycutt
No, Dan, food chains aren't necessarily "evil" - but they are generally bland and unimaginative and the food is prepared by low paid employees who have very little regard or knowledge about food or cooking beyond what they were taught by some manager.
And if you think Mighty Taco represent a "good" chain or "quality" food, I have some stuff on the bottom of my shoe that you might like.
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waffles
What about a Trader Joe's in Buffalo?!
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queenseyes
And a secret red herring going into the Buffalo City Tower.
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Joshua
What's the deal, I took a look on Trader Joe's website and the Buffalo site is not even included. I guess it's super top secret.
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ChristaSeychew
People, are we really going to have the Trader Joe's/Whole Foods conversation again! :)
Dan, my thought behind the "even though it's a chain" qualifier is that we rarely feature chains in YUM, especially those that are not owned locally.
And, you may be right urbanexpolorer. The BNMC is astonishing and worthy of any credit it is due. So can someone define the Medical Corridor for me? I thought that the Medical Corridor included the BNMC and every other structure in that vicinity that is tied in with the study and practice of medicine.
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al-alo
that stupid amherst ikea. there was all sorts dust on my modern swedish furniture. it looked like i had been cutting drywall in the livingroom!
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Spaulding97
Wait... there's a Chipotle here!?
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Jules
It. Was. A. Joke. Get a grip people.
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ben
jokes are funny!
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Joshua
Jules - what was the joke??
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Jules
The Trader Joe's comment...at the beginning of this thread. Which lead to people getting all bent out of shape and taking me literally. People if there was a Trader Joe's (or soon to be TJ's) in this city, the news wouldn't come from a comment on an Au Bon Pain thread.
The joke's no longer funny when you have to explain it.
Buffalo: city of people who take everything too damn literally.
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galaxyjay
Trader Joes!! OMG!! I LOVE TRADER JOES!!!.....hehehe....
It is a good store..and it was a good joke...unfortunately there is only one in new york state :(
Joshua - "it must be super top secret" - haha..you are a funny boy.. :)
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HelloKitty
Trader Joe's rocks. If we get one, we are legit.
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galaxyjay
I'm going to start a Trader Jay's...
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ChristaSeychew
We are so good at not recognizing what we have sitting in our own backyard...
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vgs
I agree Christa. People I know down south that have Wholefoods and TJ's wish they had Wegmans. They say it everytime time they visit. My collegues in NYC put Wholefoods and Wegmans on the same level too.
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Dan
> I'm going to start a Trader Jay's..
Hey, it worked for Tony Rome's.
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sayvanderlay
I gave Joshua a 5 for this: ! " What's the deal, I took a look on Trader Joe's website and the Buffalo site is not even included. I guess it's super top secret"
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sayvanderlay
Is it me, or does the Panera Bread link look a lot like BRO?
http://www.panerabread.com/about/company/history.php
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Buffalopundit
Trader Joe's is an evil chain that employs people who don't care and they carry bland, unimaginative food. So far, that's what I've learned. That and the fact that you all now know about the secret Amherst IKEA. Bastards.
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RisingDamp666
Trader Joes is owned by a german company, Aldi, that is primarily owned by a superrich family. And the food there is timid and not worth the price of admission. You're better off at Wegmans. As for IKEA, go there for the meatballs with lingonberry sauce, but the furniture? Can you say 'Popular Mechanics, page 79'?
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Buffalopundit
Aldi is owned by a German company called Aldi.
Trader Joe's is owned by a California company called Trader Joe's.
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Joshua
galaxyjay - thanks!
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Joshua
i gave sayvanderlay a "five" for giving me a five - thanks! :-) galaxyjay - i gave you all fives.
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Joshua
sayvanderlay - i don't think the links are the, i think it's you ------ j/k :-)
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Joshua
^ are the same
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Jules
Actually Trader Joe's and Aldi ARE owned by the same parent company. TJ's doesn't like to advertise this--but it's a fact.
Also, Wegman's is overpriced and the 'shoppers club' card is a farce at this point. I've taken to shopping at Feel Rite for my organic/vegetarian needs. Until Trader Joe's and Whole Foods comes to town Wegman's will continue to price their produce and organic foodstuffs at a price point higher than the national average. The food prices in Pittsburgh were drastically cheaper than those in Buffalo. And why's that? Competition from TJ's and Whole Foods. As soon as TJ's came to town Whole Foods dropped their prices. (Confirmed by people I knew who worked there.) In addition, the Giant Eagle chain had much better sales on their products to compete with WF and TJ's.
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Buffalopundit
Jules - you're right, and I'm wrong. But I'll note that this doesn't mean that TJ is owned by Aldi, which was what was originally claimed. They're owned by the same family trust, but are separate and distinct companies.
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buffalocat
I think the only reason we should be hoping for a Whole Foods is the reason Jules pointed out. I used to choose between shopping at Whole Foods, a local co-op, or a Harris Teeter, and it took weekly trips to all 3 to get what I wanted at affordable prices. Now I can just hit Wegmans, with occasional forays to our co-op for specialty items. That's interesting that Pittsburgh's Wegmans is cheaper than the Buffalo ones...because last month I was in the Fairfax (Virginia) Wegmans, and, although it was more upscale, their prices were a LOT higher than Buffalo's on many of the items I usually buy here. And they've got a Trader Joes and a Whole Foods just around the "corner" (or mall-sprawl complex). I'm sure that has to do with what people around those parts are willing to spend for their food, but I was still surprised at such a difference...
Anyway, I'm just glad to get away from the Whole Foods experience, after really feeling limited to it for so many years. I like the ability to go into Wegmans and get organic produce and flour and cereal and local milk (I LOVE that they have local, rather than simply organic and conventional milk!!) at reasonable prices. It's DEFINITELY cheaper than at Whole Foods - at least North Carolina's Whole Foods.
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WeLovePanos
idiots... Real estate in those cities us higher than ours thus leading to higher prices of products.
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WeLovePanos
ps we have 4 whole foods here in las vegas and 5 trader joes and let me just say that they're not all they're hyped to be... TJs is marginal and WF is expensive
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Jules
No need for name calling "WeLovePanos." It just makes yourself look bad.
Real estate is more expensive in Pittsburgh yet the food prices are cheaper. Care to explain that? It's called more COMPETITION in the market. Go back and take an economics class.
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Buffalopundit
Well, we do have:
- Wegmans - Tops - Aldi - Quality - Dash's
I find Wegmans to have better quality and lower prices than Tops. Dash's (at least the one at Klein & Hopkins in W'ville) has the best quality meats, deli, and prepared foods of all, IMHO.
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salamooch
Nothing wrong with chains.....most are genius! AND worth spreading.....don't hate.
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ChristaSeychew
Okay, Guys-
We'll be running a full post discussing Trader Joe's, Whole Foods and our local supermarkets tomorrow.
Some of the comments made here and in many of the other comment strings that have shown up over the last year will be cited. Perhaps we can continue this conversation then? Hopefully I will have had responses from both chains by then.
I any of you urban planner/business types have any insight on the numbers either of these chains look at in order to determine locations, please contact me at yum@buffalorising.com
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lulu
The Shoppers Club card is not just for shopper discounts. I have twice now received recall notices from Wegmans for specific items I purchased that were recalled (not Wegman's brands). I was and am still impressed with Wegmans.
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galaxyjay
I love dash's - quality foods!
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WeLovePanos
thanks Jules. I'll turn im my economics degree from Columbia to work with you!!!
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SteveP
lol at the last comment... people have to understand that there is way more to economics that micro 101. Good call panos.
And for the record, I shop at the Wegmans in Fairfax because Trader Joes and Whole Foods are way overpriced. People in Buffalo should rejoice at the prevalence of Wegmans in the area. Just because its different does not make it better.
As for the post at hand, its too bad there isn't another au bon pain dt. Here in DC there are a few and they serve great food. I'm sure they would be able to compete with all the donut joints dt at lunch time.
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RisingDamp666
We're not reading our Wall Street journal, are we, Buffalopundit? Trader Joe's was indeed founded by a californian some forty-odd years ago but was quietly sold to Aldi which wants to maintain the impression that T.J.s is still the merry old SoCal redoubt of hawaiian shirts and bells at every register. The dark, sinister truth is that Germans control every little morsel of frozen Tiramisu and gawdawful Hefeweissen at Trader Joe's. For more info, just call the legendary retail analyst Burt Flickinger III.
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DCblover
About Pittsburgh grocery stores, Giant Eagle is one of the WORST grocery stores in the country. Aside from one or two locations they are dirty bland and are employed by mean "yinzers" that rarely smile. The produce is subpar and the prices are high. To top it off you can't even pick up a case of beer there to make it better because of old PA laws. Now that I live in Falls Church VA I am so happy to have two amazing Wegmans with amazing wine stores inside them in the area. I took Wegmans for granted growing up in Buffalo, Wegmans is cool and I along with many here who are new to it love it.
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Jules
Giant Eagle Marketplace could easily compete with Wegmans. Of course there are some bad ones but since I only shopped at GE for staples that I didn't need from WF or TJ's it didn't matter. Why do I care where I get my seltzer from? Just as long as it's cheaper than Wegmans, it doesn't make a difference if the person who rings me out smiles or not.
I think the misunderstanding here is price. Giant Eagle was cheaper when it came to regular groceries/frozen foods.
Maybe I don't care about Wegmans because I don't visit the deli/prepared foods counter there. Why? Because I don't eat meat. And most things there are made w/ meat or not made w/ ingredients I would put in my body. At Whole Foods, I trust the ingredients in their prepared foods and bakery. Hence the reason I want one in Buffalo.
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Buffalopundit
That is incorrect. TJ was sold to a family trust that also controls Aldi. That doesn't mean TJ is owned by Aldi. It's owned by the same company that also owns Aldi.
Given my experiences in the basement supermarkets of Kaufhof and Hertie, I have no problem with German supermarkets, Aldi notwithstanding.
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RHV11
Hey Jules - is it your time of the month?? Your name calling comment...you are making yourself look bad in every post!!
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