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West Side Pet Clinic opens on Niagara Street

Touted as “Buffalo’s only low cost, walk-in wellness clinic for dogs and cats”, the West Side Pet Clinic (WSPC) aims to offer pet-related services to people who don’t want to pay high vet prices, but still need some routine pet maintenance that can be administered by a knowledgable staff. Think of it this way – would you be expected to visit a surgeon for a simple check-up? Of course not. You would go to a nurse practitioner. And if a serious health issue was diagnosed, then you would be sent to the surgeon for specialized care. 

It’s the same with pets. There’s no reason to visit a vet if you only need simple, routine maintenance.

WSPC focuses on four major areas:

  • Performing complete physical exams
  • Administering vaccinations
  • Diagnosing common ailments (fleas, ear infections, worms, etc.)
  • Educating the public on preventing illnesses

WSPC-Buffalo-NY“We know most people are concerned about regular family health,” says Dr. Reed Stevens, who also owns Ellicott Small Animal Hospital. “A pet is part of the family. We want to be sure pet owners understand their dog’s or cat’s health care needs, and establish a routine of regular attention at a reasonable cost. Not all pet owners need or want the care provided by a full service animal hospital. The concept for West Side Pet Clinic is similar to that of a human neighborhood clinic. Because we are focusing on routine veterinary visits, overhead costs are low, and the savings are passed onto the clients. There are not any surprises with our cost to the clients. The prices are clearly posted both at the clinic and online. It benefits patrons of both businesses creating a ‘one-stop-service’ for dogs and cats. We can work together providing quality, community-oriented pet wellness services and education.”

Often times, because vets have higher price rates due to escalated staff and medical-related costs, the prices of standard services can be reflected in rates for all services. This might prevent someone from taking a pet in for routine exams, if the prices are too burdensome. WSPC is actually considered a pet wellness center. “With the popularity of TV shows like The Dog Whisperer, pet owners are beginning to understand that they are (or should be) in control of their pet’s behavior,” says Stevens’ business partner, Dr. Susan Sickels, who also specializes in animal behavior. “It’s part of overall healthy lifestyle for the entire family and community.”

If you don’t take your pet in to a specialist for routine visits, then you can end up paying for that at a later date (and your pet’s health is at risk, more importantly). WSPC is set up in a more casual way – there are no appointments, if you can believe that. Pets and their people can just walk right in through the front door and ask to see someone. You can even go to their website and check out a real time video feed to observe the number of visitors in the waiting room (see here).

WSPC joins Pawprints by Penny II – a full-service day-care, groomer and kennel – that is also opening in the building. Now there are multiple pet-related reasons to pay a visit to this one-stop shop.

West Side Pet Clinic | 1245 Niagara Street | Buffalo, NY 14213 | (716) 882-1245 |


Written by queenseyes


Newell Nussbaumer is ‘queenseyes’ – Eyes of the Queen City and Founder of Buffalo Rising. Co-founder Elmwood Avenue Festival of the Arts. Co-founder Powder Keg Festival that built the world’s largest ice maze (Guinness Book of World Records). Instigator behind Emerald Beach at the Erie Basin Marina. Co-created Flurrious! winter festival. Co-creator of Rusty Chain Beer. Instigator behind Saturday Artisan Market (SAM) at Canalside. Founder of The Peddler retro and vintage market. Instigator behind Liberty Hound @ Canalside. Throws The Witches Ball at The Hotel @ The Lafayette, and the Madd Tiki Winter Luau. Other projects: Navigetter.

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  • texpat

    Congratulations and good luck, but refer to your article about the difference quality signage makes to the community.  Hopefully things go well enough to allow the restoration of the original storefront, which would make a huge difference to the overall look of this building.

  • texpat  
    agreed. would love to see the storefront windows unbricked.

  • LouisTully

    $40+ per dog for a vet to take a few minutes and tell you “looks healthy” is one of the reasons my dogs go to the vet seldom.

  • LouisTully

    MrGreenJeans An annual visit and regular medication isn’t enough?  My point was a 3 minute visit with a vet and the high cost associated is prohibitive.  A streamlined alternative is a nice idea.

  • VirginiaHolloway

    ChrisCordemoro To what exactly are you referring?  I don’t see any reference to religion on their website?

  • Rustythedog

    So, does that mean that Dr. Stevens will refer to his other high cost clinic on Ellicott St. for other things that need to be done?

  • Captain Picard

    What is with all the BITCHING about veterinary expenses? Veterinarians go through rigorous academic preparation and have overhead costs just like everybody else. They perform $300 operations that would cost $30,000 on a human. Get over it. If you don’t have enough money to get your dog vaccinated, you are not properly equipped to own a pet.

  • Captain Picard

    I’ve been taking my pets to Dr. Stevens for a decade. His practice is not “high end.” He charges the going rate for veterinary care, and he’s even offered modest discounts in the past when I’ve questioned a fee I didn’t understand.

  • OldFirstWard

    Looks like this building has something for everyone.  
    The front brick facade is cleaned for me, the sides are painted for Lou, windows on top for the window lovers and bricked in on the bottom for the Brutalists.

  • BuffaloAllStar

    Right..same theories apply to human healthcare, options are a good thing. It’s not about ignoring the needs of your pet, competition pushes prices down. Love my vet, but the majority of visits for my dogs are for basic routine care. The $45+ office visit shake down fee does get very old when it’s a pet, scratch, and out the door with minimal diagnosis visit. If it’s serious then I’m at the my trusted vet in a minute, no question. You don’t need an MRI on every block.
    Smart move..far enough away to cut into the competition. Close enough to refer for more serious matters, I hope we see this concept in other parts of the city.

  • BuffaloAllStar

    That’s the key. I think people get frustrated with their vets at times because they’re afraid to question what they see on their receipts. Vet practices have high fixed costs, that reflected in your receipt.
    I’ve questioned everything from office visits fees, to waste disposal fees (with no waste involved), to prescription costs. For the most part reductions have resulted every time. You’ve got to be a smart consumer.

  • Just a quick clarification – you WILL see a veterinarian here at West Side Pet Clinic. During the hours we are open, there is ALWAYS a veterinarian working. While some routine maintenance can be handled by a veterinary technician or a groomer, physical exams are ALWAYS performed by a veterinarian.

  • OldFirstWard

    “I’ve questioned everything from office visits fees, to waste disposal fees (with no waste involved), to prescription costs. For the most part reductions have resulted every time. You’ve got to be a smart consumer.”
    Though it makes one wonder about the credibility of a business that overcharges and bills for costs that didn’t exist as often as you have stated.

  • justannotherone

    I agree!  I fully believe that some vets,SOME, and the pet care industry take advantage of a pet owners love of their pet.  Some would even say prey on it.  And naive pet owners who think they are doing the best for their pets are taken for a ride, to the detriment of their pet.  
    Case in point are vaccinations.  Very few question the need for vaccinations.  Does you dog need a shot for kennel cough (bordetella)?  Is it in a kennel with other dogs and at risk? Here’s the kicker it isn’t even a  vaccine-preventable disease!   Have you ever wondered what a 5-in-1 shot does to your poor dog?  What it does to it’s immune system?

    One vet clinic I was going to sent out more post cards to inform that it was time for this shot, and this shot, oh and this one.  It made me wonder if the clinic was in it for the $$$ or my dogs health and I did the research.  Had the clinic sent a post card saying it was time for my dogs wellness visit I probably would have gone because then I would have felt they really cared about the pet and not the money.  Then lets discuss what shots are really needed.

    When you can go to a vaccination clinic at a pet store and get your dogs rabies shot for 1/4 of the price of a vet.  Same shot same care.  You have to ask questions.

    A vet is there for a serious accident or illness, within reason.

  • Ivan putski jr

    the Monroe Muffler of vet clinics….. not a place to diagnose a transmission problem, but a decent option to change the oil and rotate the tires …..maybe they could offer coupons or some other discounts to entice people to seek the most the basic healthcare needs for their pets…because it’s all about the animals you know

  • wny

    justannotherone LouisTully, I like the part about 1/4 of the price of a vet..  Right on the money, couldn’t have said it better.

  • wny

    MrGreenJeans, They didn’t say anything about not getting care for their pet. They told the truth about the difference of cost in comparsion between a vet clinic visit and a pet store being more reasonable in price.

  • wny

    BuffaloAllStar, I didn’t see any difference between the WSPC cost then with my regular vet clinic. I left the clinic paying $157. which I’m already struggling to pay my other bills. Now I can see why so many people are giving up their pet to shelters now adays. It’s no longer affordable for most people, were not made of money.

  • lipsticklush

    Went to this clinic when my cat was having a blockage, unable to go to the potty. The vet Ms. Sickley advised me the cost would be thousandS of dollars. My cat would need to be hospitalized. She advised me he was in a great deal of pain and that she would euthanize him…put him out of his pain. She went on to say she’s all about plan B…and that its best to put him down. I was very upset, I was with my 7 y/o son he too was sad to hear of our options. I needed to think about it and left with my cat Jack. It turns out he was passing a kidney stone, he did so during the night. He was fine the next day and is doing great! When I called the clinic I asked for a refund…certainly the price for an exam is reasonable-$39.00….what was it I paid for.or.  Ms Sickley looked at Jack a total of 30 seconds and suggested expensive hospital treatment. She offered me a thorough exam on my cat.   Hmmmm…would I recommend this clinic? No way! Not interested in a vet that can’t diagnose properly. My opinion…this clinic preys on the vulnerable!

  • JamesSimon1

    I get very worried when it comes to my pets. If they’re ever sick, I treat them as if they were my own child. I guess I’m just very sentimental like that. I know that not everyone places so high a value. But it’s only the best for my pets!

  • CaseyJones1

    I am glad to see another animal hospital opening up.  There are too few animal hospitals I think.  When my dog get hit by a car, we had no idea where the nearest animal hospital was.  It is important to learn the location of the animal hospitals.

  • JaxWillis23

    It’s kind of interesting to think about the fact that our pets need the same type of care that we need to remain as healthy as possible. I know that I would want to do everything I can to help my pets stay as healthy as possible. Finding a good pet hospital is the best way to ensure that care. I hope that I’m able to get the type of care necessary for my pets, so when they need it I don’t have to worry.

  • EliasRufus

    I love how much more available pet clinics are becoming. Two things that you mentioned are very important to me as a pet owner. I love how clinics let you know openly how much each vaccine or checkup will cost. I also love that there are walk-ins available at most clinics. Much like my children, when my pets are hurt I can’t handle watching them suffer through a weekend.

  • quintrent13

    It is always a good thing to see new vet clinics open up. That way more people are going to be able to get their pets help when they are in need. Plenty of people need this kind of help and deserve to have it too. The more people get this help, the better.

  • geraldvonberger

    I like the idea of having a small, friendly clinic. I’m like the pet owners mentioned in the article, and I don’t really need a full-service pet hospital. This is a great option for people like that with smaller pets. I’m going to have to find one in my area.

  • aprilandzelward

    Wow I’m thankful to know this clinic existed and also so glad to see that property is being used to help others. My father bought that building in the early 80’s and made it useable it housed us for 29 years were we just flourished I’m proud to see it as a beacon of support with this community