City September 29, 2012 10:04 AM

Boutique owner bets on Hertel Avenue

Boutique owner bets on Hertel Avenue
Submitted by Joann Steinmetz:

Annemarie Schneider is not averse to risk.  August 1st, 2011 she opened Chic and Sweet, a women's clothing boutique in North Buffalo, betting on the emerging commercial vitality of Hertel Avenue.  So far so good.  

The store's sales have grown steadily and Schneider is now also offering a selection of clothes and accessories online.  Using Facebook and other social media sites, she has generated sales from all over the country.   She targets women looking for clothing with classic design elements that are trendy at the same time.  Her clients range in age from 25-75. 

Schneider has expert advice on marketing to this customer base.  Her business partner - and husband - Zack Schneider, is also co-owner of 15 Fingers LLC, a marketing agency that specializes in catalyzing audience engagement with online and traditional marketing tools.

And as if all of this wasn't already exhausting, the couple had their first child, August Peter seven months ago.  Fortunately, they have a large extended family that is only too happy to assist with child care.  And Augie regularly accompanies his mother to the store, much to the delight of shoppers.  

Schneider and her husband were eager to start a retail business on Hertel but first patiently conducted research.  Initially they considered opening a lingerie boutique.  But when the economy failed to rebound as predicted and consumers pulled back on purchasing luxury items, they decided instead to pursue their current product line. 

Retail can be very challenging under any circumstance because of the cost of inventory.  Schneider's strategy has served her well since launching her business.  She views much of her clothing and accessories as "transitional" in that they can be sold and worn during more than one season.  In addition, she keeps her order quantities low, buying only one or two garments in each size.  This has an added benefit, according to Schneider, because her clients know they are buying something unique.  "We pride ourselves on giving our customers an edge on fashion.  They won't see themselves coming and going when they shop at Chic and Sweet."

Schneider is not new to entrepreneurship and the demanding schedule needed to make a retail venture successful.   She has always been "obsessed" with fashion design and, after high school, created her own line of jewelry which she sold at home parties.  She also worked in retail while going to school and gained valuable skills in business management and sales.     

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It was during this time that Schneider also attended Canisius College and earned a dual degree in English and Communications which led her to a job at Buffalo Spree Publishing before pursuing her current career in teaching.  This fall, she started her fourth year as a Reading Specialist in the Lancaster School District.  Her hectic schedule still allows her to closely manage Chic and Sweet and their four part-time employees.  Her business is clearly a passion and its success is a priority.

Schneider is very excited by the recent commercial growth on Hertel.  The opening of Spot Coffee and Globe Market represents significant investment and has increased foot traffic.  New restaurants such as Mes Que and The Village Beer Merchant are also indications of other entrepreneurs' confidence in the future of Hertel Avenue.  

While there are key geographic and demographic differences, Hertel is often compared to the Elmwood Avenue strip.  Hertel may be approaching a critical mass of shopping venues and restaurants, but Schneider feels that a united marketing effort, similar to that of the Elmwood Village Association, is needed if the street is to draw a comparable volume of traffic. 

To that end, she has been meeting routinely with other store owners to discuss ways to collectively promote Hertel from Parker to Delaware.  For example, more year-round events, such as the Hertel Holiday Walk in December or Shop Rock and Stroll Friday nights during the summer, could bring many new shoppers to the area. 

If their venture continues to thrive, Schneider and her husband may consider opening another business.  "We really love the city and want it to be vibrant.  We are always thinking bigger and better."  Hopefully, they'll take another chance on Hertel.  

Chic and Sweet is located at 1453 Hertel Avenue and is open Tuesday through Friday from Noon - 7 PM, Saturday from 11 AM - 5 PM and Sunday from Noon - 5 PM.  The store is closed on Monday.  For more information visit Chic and Sweet or call (716) 393-2442.  You can follow Chic and Sweet on Facebook to see what's in-store and what's happening on Hertel Avenue.

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I love all the success on Hertel lately! It's nice to hear that the businesses are doing well.

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I'm worried about my end of Hertel. In the past 2 years half the businesses between Starin and Parkside have closed. Vacancies are rampant.

Fiamma, the Oil lube place, D'Guilio's restaurant, Cell Phone Store, used car dealer, cake bakery, 2 hair salon's, dentist/doctor office?, the list goes on and on (and this only a 2 or 3 block stretch).

Is anyone looking at our side of the street?? Hertel is thriving in a small few block stretch between Parkside and Colvin, but the rest of the street is rapidly declining. . . .I'm hoping the growth pushes out to the rest of the street, but I'm a little wary.

replied to Cam33r4
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Whoa, hold up sensational reporter. Fiamma is temporarily closed for renovations. Unless the many sources I've heard this from are all wrong.

replied to North Park
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I go by Fiamma at least twice a day. It has been closed for about a month now with no obvious signs that there are renovations underway......it seems closed to me.

replied to LouisTully
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That's stupendous. I'm telling you, from Noel Morreale, the scoop is interior and exterior renovations. Perhaps there's extenuating circumstances creating a delay. Or it's all just a giant conspiracy.

replied to North Park
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It is one of my favorite restaurants, I hope they do re-open. An exterior remodel would certainly be welcome. Also, Buffalo Graphics across the street seems to have closed up last week. One more vacancy.

replied to LouisTully
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I was told that it was closed temporarily because of some management issues and that it would be open again in the next few months. Wonder what the real story is?

replied to North Park
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Well, just speculation. And I don't mean to create anything false. But perhaps it's related to Bambino. I believe personnel may have been lost at Bambino... something to that effect may have an impact.

replied to Cam33r4
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They need a color other than yellow and, for God's sake, get rid of the cinder blocks on the roof!

replied to North Park
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The problem with Hertel East of Parside, and West of Colvin is a simple one. There are too many missing storefronts to create the critical mass to keep and growth those blocks. It is tough for a business when the only thing across the street is a parking lot of side yard of a house. The area of Hertel that thrive are the blocks where boith sides of the street and continuous and commercial. Once Gas stations, big parking lots, auto repair lots etc start to appear, the commercial activities decline.

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Generally that is true SBROF. Sample knocked down a few houses for parking lots, which are still lots to this day, that doesn't help matters. However, some of the parking lots were never built (except as gas stations, such as the current First Niagara at Starin and Hertel), as evidenced by the old aerials from the 20's, 50's and 60's. Other lots are excessive, such as Walgreens and CVS, whose lots have probably never been filled up by their customers.

I would love to see some of the parking lots built on, currently there are a couple for sale on the South side of Hertel between Starin and Wallace. I am secretly hoping the Lexington Co-op[ builds down there. There are plenty of high end neighborhoods near by that would shop there. Has anyone heard anything about their expansion plans? I haven't heard anything in months.

replied to sbrof
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You know that block between Parkside and Starin is a wasteland when Edritos couldn't even make it......I'm banking on the Vapor Lounge to kick start the rebirth of the Hertel Happening eastward

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Vapor Lounge: Worst Business Plan Ever.

replied to ivan putski jr
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North Park- Walk by Fiamma..they are remodeling and will open prior to the holidays...No big loss with the oil shop but its for sale for $395,000..it may sit for a while...Used car lot once again not a loss...the owner Nino was a crook...Cell phone place.. we needed that place like we need another barbershop on Hertel..Digulios- the owner retired and the place is on the market..the front part is opening as a resturant and bar.and work is being complted..the old Youngs cake shop who knows whats going on with that...the windows have been covered with paper since Youngs closed years ago...The owner of the building seems to be absent and rents to anyone...The shirt shop guy also retired...So the business that are still in existance seem to do well Marcos,CVS,hair salons, allegros, clay shop but i think the building owners who have vacant store fronts need to start cleaning up their buildings to attract better tenants...the section of hertel between parkiside and colvin looked like this 8-10 years ago and only started to "pop" in the last few years...after many conings and goings....Hopefully this will occur on all the sections of Hertel within the next few years...

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I walked by Uncorked Saturday night at dinnertime and they were closed while Hertel was otherwise hoppin'. Was this a fluke or are they closed up too?

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Cross Victor's off your list as well. They're out of business.

replied to LI2Northpark
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They had a nice "seized" notice on the door for about a week. Looks like they got shut down. Not really a loss however as their food was abysmal. I'm just hoping that something else opens up in there quickly. . . .

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are you really sure Victor's is closed?....I thought I saw a "closed for remodeling sign" scribbled on their front window?.....the food can't be worse than the steak I got last time at the Colonie...tougher than Chinese arithmetic

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The vacancies are bad. In an optimistic sense, maybe there will be some actual good clean businesses that move in like Room did. However, Hertel needs some sort of identity. Either roll with it being a shoppping destination along with Little Italy or make it an International neighborhood or something! Because truthfully Little Italy looks like a joke. It's riddled with barbershops, cornerstores, tatoo shops, head shops and other ethnic restaurants. Italians have a great culture and it is so lost in this neighborhood. Yes, there are many "Italian" businesses on Hertel that do well but it is lost in the mix. It's a real shame about all of the empty store fronts but unfortunately there has been a ton of isolated crime in this neighborhood so it's tough for businesses to succeed and prosper with less and less people having the desire to go out.

I live off Hertel and I wish for all of the best but there is honestly no true neighborhood organization that gets anything done to make this a viable and attractive neighborhood. The Hertel Businesses Association just doesn't cut it. Besides organzing the festival and hanging lights up in the summer and in the winter, nothing else gets done. If it weren't for all of the great businesses that do well in this area, it would be a disaster zone.

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