Regional July 16, 2012 11:15 AM

NYS Authorities Budget Office to Begin Audit of NFTA Tomorrow

NYS Authorities Budget Office to Begin Audit of NFTA Tomorrow

In an effort to get to the core of the NFTA's financial problems, NYS Assemblyman Sean Ryan has announced that the New York State Authorities Budget Office (ABO) will begin their audit of the NFTA tomorrow. Ryan set the audit in motion last December when he asked ABO Director, David Kidera, to conduct a thorough review of the NFTA's finances and operations.

Ryan has noted that internal audits by the NFTA are insufficient to address their core problems, thus making the review by the ABO necessary. Earlier this year, the NFTA was faced with a deficit of nearly $15 million. In response, the NFTA announced plans to cut 22 percent of its service routes, which Ryan was successful in preventing. In an attempt to remedy their situation, the NFTA raised fares across the board and made over $7 million in internal cuts.

"I applaud the ABO for agreeing to my request to undertake a review of the NFTA, and I'm glad to see that this audit will begin next week," said Assemblyman Ryan. "The NFTA has historically always been searching for ways to achieve solvency because they are stretched too thin and are not focused on their core mission which is to provide public transportation. I am pleased that the NFTA's new leadership team has made it clear that public transportation is their top priority and I am hopeful that this audit, combined with the new leadership will help to resolve many of the NFTA's problems going forward. An audit by the ABO will help to uncover the real drivers of the NFTA's budget problems, and help them formulate a proper solution."

The operational review team will conduct their audit in Buffalo from July 16th through July 27th. The audit will be a comprehensive review of  the NFTA airports, the small boat harbor, and the bus and rail services. The operational review team will collect as much information as possible during their time here and return to Albany. Once there, they will explore the data and see which questions they need to ask on a return trip, which will be conducted shortly thereafter.

"A financial crisis led to the NFTA's initial plan to eliminate dozens of service routes," Ryan added. "Thankfully that plan was eventually scrapped, but unfortunately the NFTA was still forced to raise fares. An audit by the ABO will help the NFTA get their fiscal house in order and return to profitability, so that in the future those who depend on the NFTA for transportation will not be faced with massive route cuts or fare increases."

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I'm sure there is a lot of money being misspent at the NFTA. But the root cause of the NFTA's financial troubles is the same basic cause as that of just about every public transit system in North America since the '60s: residential and job sprawl. Our troubles here are really not unique.

Transit systems all over the US and Canada were profitable up until the '60s, when suburbanization spread the population out in geographies that were designed for the private automobile, not for transit. Even cities with reasonably healthy central cities, like Toronto, saw their transit systems get into dire financial trouble as they attempted to extend service into the new suburbs. Decades of fare hikes and service cuts followed as transit systems attempted to service a landscape that was built in a way that makes cost-effective transit service unfeasible.

Job sprawl is in many ways worse in this respect than residential sprawl. The big problem is that the region insists that the NFTA transport the working poor from the inner city to their minimum wage service jobs in Clarence (the people working at Dunkin Donuts in Clarence almost certainly don't live in Clarence). But there's no way to do this in a cost-effective way.

Score: 10 ( 16 votes ) Vote up Vote down Report this comment

Transit is going to be money losing operation for a long time in the US - even in dense European and Asian regions, it loses money. I don't expect the NFTA to ever make money because that's not it's goal.

I do however, expect an agency that doesn't go through a fiscal crisis followed by a gutting in services every ten years. There are plenty of transit agencies in this country that are well managed, and can maintain or even expand services with just as limited budgets. NFTA is full of graft, pork, and patronage hires, and has terrible leadership on top of it. That's the root of the problem.

Ex - Why can't the NFTA manage to find any real private sector advertising, outside of FUCILLO HUGEEE and Blue Wireless? Instead there's a bunch of ads (likely placed for free) for welfare services and the like. Cleveland's RTA manages to get private sector ads on routes going through the worst neighborhoods, why can't we?

replied to JSmith
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Many public transit agencies don't have advertising on the outside of their buses. It makes the fleet look much more attractive, and increases the appeal of public transit for those who might not otherwise ride it.

replied to leggomyeggo
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I'm not just talking about the wraps, I'm talking about the inside of the buses and trains and the back and side panels. 95% of the time it's some ad for Medicaid, SNAP, Head Start or some other welfare program. I can almost guarantee this brings no money into the NFTA.

If we're going to have advertising, and let's face it, the NFTA is in no position not to take ad revenue, why not get some that brings money in? From everyone I've heard they do an awful job marketing it and managing anyone who does take out ads - can't guarantee what route it'll be on, awful rates, uncooperative staff. Why does it have to be this way when they're supposedly so strapped for cash?

replied to Dan
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Yeah right. Pass up free money? Never happened.

replied to Dan
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> Job sprawl is in many ways worse in this respect than residential sprawl.

This. The many scattered small industrial parks in Buffalo's suburbs (Amherst, I'm looking at you) make route planning beyond the city limits a challenge, and are one reason for the many serpentine bus line branch routes. Areas with concentrated suburban employment centers -- larger office parks and edge city-type areas -- tend to have more logical and heavily patronized suburban bus routes.

replied to JSmith
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Then again, metro Rochester has arguably as much or even more of that "job sprawl" as does metro Buffalo - and yet...

http://www.rbj.net/article.asp?aID=191826
"Two officials to retire from RGRTA
By THOMAS ADAMS Rochester Business Journal
July 10, 2012
The Rochester-Genesee Regional Transit Authority’s top lawyer, Hal Carter, and its chief financial officer, Robert Frye, will resign this year, officials announced Tuesday.
Carter, who joined the RGRTA in 2006 and is its general counsel and chief administrative officer, is to retire Sept. 30.
… “The challenge with public service is to do it well, given limited resources,” he said in the statement. “We’ve improved our services even though the (Regional Transit Service subsidiary) adult fare is $1. That’s pretty amazing.”


The NFTA's fare is now double at $2 (and they have to follow the same NY state labor laws, Christy)... and in return for that our system here has double the goodness in … what ways? Anybody know?

replied to JSmith
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Well, for starters, the RGRTA doesn't manage two airports and a marina, so it may not be an apples-to-apples comparison.

The Rochester bus system is widely disparaged as being terribly designed (it is much more hub-and-spoke based than Buffalo, and you basically have to go downtown to go anywhere else, there being virtually no crosstown buses). And Rochester is about to blow $50 million on an unnecessary downtown bus terminal that does not even connect with Amtrak or intercity buses (a second intermodal transit station is being built about four blocks over for that purpose, for another $25 million).

So I'm not sure we should be holding up the RGRTA as a shining example of an effective public transportation agency.

replied to whatever
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js, ok thanks for trying to answer the open q I asked...
but if those mostly ad hominem off-topics are the best anyone can do, it makes me all the more suppose there just might be ways Roch's system is operated more smartly than what happens here.

C'mon, what's any reason to even hint NFTA airports or marina have bad impacts on public transit fares? Don't those sound like red herring talking points the NFTA uses as distractions? Airports charge ticket fees to passengers and terminal use fees to airline co's, plus there's revenue from parking, food vendors, etc. Hopefully the marina's costs are fully funded by users - fees from boaters, rent from Dug's Dive, etc.

I'd be surprised if it'd even be legal for the NFTA to use $ from transit fares or any govt subsidies intended for transit as a way to help pay for airports or marina. However, if it's really any big part of the reason - if airports or marina cause transit fares to be higher than they'd otherwise be - then this audit should inform the public so it can be corrected. And if the audit doesn't say that, then the NFTA should stop implying otherwise.

As for this...
js>"Rochester is about to blow $50 million on an unnecessary downtown bus terminal that does not even connect with Amtrak or intercity buses (a second intermodal transit station is being built about four blocks over for that purpose, for another $25 million)"

Important on its own perhaps - but geez, if you're really implying it's relevant to local transit fares - then talk about apples-to-apples. If a dumb location is chosen for a Greyhound intercity station in Roch, unfortunate, but how could it explain why NFTA here has local transit fares twice as high?

The mention of local bus route differences is the only thing in that comment which potentially sounds relevant. However, the NFTA's routes of course have also been complained about here quite a bit. If anyone can say how Roch's routes and the NFTA's routes are so different for operating costs that the NFTA really needs double the fare in such a similar metro area in the same state… that could be interesting. But I haven't seen where anyone is saying that.

replied to JSmith
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The Rochester transit system authority has a tremendous number of public and private partnerships worked out which help greatly subsidize it's operations, thus keeping their finances healthy and allowing them to have much lower fares than than NFTA. For example, it provides all bus service for City of Rochester students grades 7 and higher. The district pays the RTA $10 million per year for the service, as opposed to paying a similar amount to a private company such as First Student/Laidlaw (and it's worth noting that the cost per student per ride is twice what the actual fare is - $2.22 vs $1.00 - but the district still argues it saves money over going with a private company). RTS also receives subsidies from area colleges, apartment complexes and the like, all of whom pay to ensure bus service continues in less profitable areas. RIT pays them $1 million a year just for special weekend service to the campus, apartment complexes might pay $1200 or so a year to keep bus service active near their property. This helps RTS keep its fares low and its ridership growing even as it deals with increased expenses elsewhere.

replied to whatever
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brad, yes that's the type of stuff I was thinking should be looked at.

It could be interesting to know approximately what portion of the NFTA having a 100% higher fare is explained by those things you mention are done differently in Rochester.

While there's many variables so it can't be pinpointed exactly, it should be possible for auditors - or even journalists if any had interest - to look closely at the numbers and give the public some idea of how much is likely explainable by those things (which the NFTA perhaps should learn from and make a big effort to emulate) compared to how much of the difference is due to extra spending for the light rail (which the NFTA has no option to eliminate - it is what it is), or other issues such as management, route design, or who knows what else.

replied to bradman
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Cut the fat.

Way too many administrative staff, they should combine some of them between departments.

Cut the salaries of the board and whittle down the size, too many cooks in the kitchen. Cooks who have no stake in the region's transit situation. 12 commissioners? How many do enough work to justify their own titles? Not to mention whatever compensation they receive.

Get rid of the Equal Opportunity Department and fold it into the other departments - three well paid employees to handle a minuscule amount of complaints every year, under 60 last I checked.

Reduce management - 100+ "managers" with very generous salaries and benefits, many totaling over $100k.

Get out of real estate and "development".

In fact I'd get rid of most of the entrenched employees, top to bottom. Too many patronage and and political hires have led to a terrible transit agency with no vision and zero long-term planning skills.

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Aside from my anti-trolley comments, I must agree with you here. NFTA is part of that crew of old white men who run and ruin Buffalo. Their mismanagement of the waterfront parcels that they own is legendary, as is their ability to keep cronyism and patronage traditions.

replied to leggomyeggo
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I think the NFTA should get /in/ the Real Estate and Development business, primarily with their rail stations.

Seeing that the NFTA is open to allowing UB to develop on top of the Allen Street Station, why not build on other stations?

Why not build above the Delavan, Humboldt/Canisius, Summer, or LaSalle stations? Mixed use structures above the metro line would add property value to the surrounding area and more use of the Metro Line.

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Considering the track record of the NFTA with their waterfront land and every other random parcel they've collected over the years, I wouldn't trust them at all for development.

I do like your idea, but I think anything like that would have to be heavily subsidized and probably bleed money. Most stations have huge amounts of cheap undeveloped land and vacant buildings around them. If there was demand, development would already be happening there.

I'd be more okay with the idea if land was scarce but it isn't. Not to mention building significant structures over some of the stations, depending on the layout of the station, would incur significant costs for geotechnical work with the foundations. This would likely drive it away from being close to profitable for a while.

replied to Greg
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How about with filling the upper floor of the DL&W terminal? No real new construction needed just divide it up, already a great location, close to the train!!

replied to leggomyeggo
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Building that stupid trolley was the biggest mistake Buffalo ever made. Or certainly one of the top five. It cost over billion dollars in today's money to build it, it destroyed many Main Street businesses, and it sucks millions of dollars to operate. All this to do the same work that regular buses do.

If you total all the money spend in building, maintaining and operating that thing over three decades, it would easily be closer to $2 billion in today's money.

Did it generate $2 billion in economic activity? When you factor in what was was destroyed and what was created, I would estimate a very slight advantage, perhaps a few million. It would have been far cheaper for all of us to rehab every single building along Main St and still have enough money to buy gold plated buses to shuttle people up and down Main Street.

And that would have created far more economic activity.

Mass transit should only be built in response to an overwhelming need to solve traffic and transportation issues; it should not be built in a hope to generate economic growth. That doesn't happen.

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It's worth pointing out that the Metro Rail gets about 5 times the ridership of the most popular bus route (the #3 Grant route), and also that one operator can transport many times as many passengers as a bus, for the same salary (and the operator wages are the largest expense for a bus or rail route). Operational costs ought to lower for the Metro Rail, given that and the fact that electric power is much more efficient than diesel or gasoline.

I don't think the Metro Rail was a mistake at all, nor did it destroy Main Street businesses (all of the department stores that closed on Main Street also closed their suburban locations around the same time period).

Your last paragraph, I mostly agree with, though. Transportation in general (including roads and highways) is a public service, not an economic development tool.

replied to Rand503
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> it destroyed many Main Street businesses

No, it didn't.

I've posted about this before; "Light Rail killed Main Street" is largely an armchair planner's urban myth. Downtown Buffalo's department stores closed because the entire chain went bust, or they was bought by another chain that "didn't do downtown". The downtown Buffalo Bon-Ton (AM&As) and Sibley's (Hengerer's) were both profitable when they closed. They closed at a time when department stored in downtowns of many cities of Buffalo's size whih didn't have pedestrian malls were also struggling.

replied to Rand503
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Dan, so it was all just pure chance and happenstance. I knew it. Thanks for providing an illuminating thesis debunking the transit killed Main Street myth. I can now move onto other things in my life knowing you have cleared up this flawed hypothesis (which apparently is very far from thesis). I knew all those endless empty trains create and don't take away.

Thank you.

replied to Dan
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> "I can now move onto other things in my life knowing you have cleared up this flawed hypothesis (which apparently is very far from thesis)."

Don't know if Dan's published his thesis, but he is indeed right. The light rail may not in any way have helped save downtown Buffalo retail, but there is almost no evidence that it killed it. There are countless examples of main streets across the country that lost the lion share of its downtown department stores from say 1980 to 1995. Examples closer to home? -- Salina Street in Syracuse and Broad Street in Rochester; both fully open to traffic but they still lost essentially all their major downtown department stores during that same period.

It had more to do with major shakeouts, mergers and bankrupties of some the nations largest dry goods companies and conglomoerates at that time -- like May Company and Federated Dry Goods -- which together owned names like Hengerers, Sibleys, Lord & Taylor, Kaufman's, and Macy's.

replied to YesSir
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No, it didn't kill off AMAs. But I distinctly remember the smaller businesses that lined Main Street suffered greatly during the long construction. No one can dispute that.

I note that no one disputes the fact that the trolley has failed to bring the economic benefits that were hoped for, and in fact failed to bring much of any sort of economic benefits. No one disputes that it consumed an enormous amount of resources that could have been better directed, and that is continues to consume an enormous amount of resources for very little benefit.

Everyone is upset that NFTA is running a deficit, but wants an expensive trolley. Where do you all think the money will come from to pay for all this?

replied to Dan
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You really can't criticize the NFTA for being "in the real estate business" because every time they try to selloff property they get criticized for it and it's halted.

I don't think selling off right-of-ways or selling waterfront property to highest bidder is the best solution. Those things need to be planned the right way... and ROW's should be kept.

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Instead of selling off property, they could be developing it and managing it.

Atlanta's MARTA system owns sizable tracts of land that they developed into condo/shopping/office communities adjacent to their rail system. The influx of people and business helped to boost train ridership. Also (because they are funded by the county and not state or federal funds, but are restricted by the state that 50% or their budget must be operations and 50% must be expansion/improvement) their side business in property development helped weather some budget issues, even during the bubble collapse.

Imagine the NFTA, instead of selling those properties off for cash, managing residential and commercial uses for the land that tie into and help support their transit plans. If done wisely, it can help the city/region as well as the transit agency.

replied to 300miles
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> Mass transit should only be built in response to an overwhelming need to solve traffic and transportation issues; it should not be built in a hope to generate economic growth. That doesn't happen.

Metro Rail wasn't some project that was conceived in the 1980s. The planning goes back to the 1960s, when Buffalo was a denser and far more prosperous city. During the time, Buffalo had problems with bus overcrowding, and a system that was still based on the streetcar routes of the late 1800s. Over 20 bus routes overlapped on Main Street. Metro Rail was intended to serve as a feeder line for those routes, with the benefit of freeing up the bus fleet for improved crosstown service. There was also the ABC plan, the Amherst Buffalo Corridor, which planned for densification of the area around Main Street and Millersport Highway in conjunction with the construction of the UB North Campus, which was planned to be one of the nation's largest universities; they were looking at a future student body of 80,000.

Population projections from the time saw no end to the baby boom and big Catholic families, and no exodus to the Sunbelt. Instead, they saw a Buffalo metro with a population approaching 2,000,000 by 2000.

A lot took place between the time the feds committed to finding the project in the early 1970s, and time ground was broken a decade later - the oil crisis, the deep recession of the 1970s, the deindustrialization of the Rust Belt, and the destabilization of the East Side.

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The trolley may have been conceived back in the 60s, but it wasn't approved until the mid-70s, well after Buffalo started it's long and sad decent. It may have started out as a way to relieve congestion, but by the 70s, it was clear that wasn't going to be an issue. So they came up with another reason to build it -- it will reverse the decline and bring more people back to downtown.

I hope you aren't going to argue that we needed to close Main Street because it had massive traffic jams. Just the opposite -- Main St was dying and dead by the 70s. I remember that city officials were going to europe to take a look at "pedestrian malls" where traffic was closed to cars. Everyone thought that if we closed off Main Street to cars, it would create a boom in economic activity. For smaller businesses that struggled to remain open during construction, eliminating all vehicles was the final blow.

Sorry, but your theory doesn't hold water. By the time it was approved and construction contracts let, It's main purpose was to generate economic activity and revitalize the city.

I sympathize -- back then, I was in high school and college when it opened. I drank the koolaid and thought that having a trolley would be a great economic asset to the city, and that it meant we were becoming more important somehow and all that. But it's time to grow up and realize it was a mistake, regardless of the intentions. It's a huge drain of resources, and it doesn't do anything that a good supply of buses can do (and trust me, I really dislike buses).

The best thing to do is to cut our losses and mothball the whole thing. There is no justification for throwing good money after bad. If Buffalo gets huge density in the future, it can be reopened. But until then, let's save ourselves from this debacle as best we can.

replied to Dan
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Didnt they just raise the salaries of their workers.

The problem with the NFTA and all US Mass Transit, as well as, with European Mass Transit...THEIR GOVERNMENT RUN AND CIVIL SERVANTS!!!!

You get 3rd world education standards for the most expensive schedule system in the world with US Civil Service unionized teachers.

Your going to get 3rd world mass transit and rail if you keep it government run and unionized.

Government employees should not have unions! Go Scott Walker in Wisconsin. Kick them all out on their tush!

3 Cities in California declared bankruptcy and cut civil servants salaries to minimum wage.

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Tea parties are for little girls, not intelligent grownups.

replied to paulsobo
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Well not that Christy characterized it accurately, but evidently a majority in Wisconsin doesn't oppose the Walker reforms - not only shown by his election and then solid victory against recall, but the changeover of both legislature houses to red and the defeat of Russ Feingold.

Who knew Wisconsin was so full of what Dan calls 'little girls'?

(btw, Dan, wasn't that sexist or size-ist, or something, for you to write it that way equating little girls with low intelligence? lol, better hope your Ithaca neighbors don't read that or you might be charged with hate speech there!)

replied to Dan
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There is a direct corrolation between the decline of unions and the decimating of the "middle class" of America.

We are approaching the economic climate of Mexico - which is a disfunctional plutocracy/oligarchy.

And the concentration of wealth at the top is equal to or more so than that of the "gilded age" at the turn of the last century and the beginning of the Great Depression.

The only people who "lost out" are the working poor - the extremely wealthy are doing the best ever.

The solution is to eliminate the corruption at the top and force the redistribution of the hoarded wealth to the bottom 99% of the couintry thru taxation. Period.

When the taxes of the top were near 80%-90%, the middle class was prosperous. Those are facts that are inarguable.

We as a nation must stop the socialization of the risks and privatization of the rewards, as we have currently.

replied to paulsobo
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And that 80%/909% rate was for only income above the multi-millions that were taxed at a much lower rate - these hoarders still kept their multi-millions...

replied to JohnMarko
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Say whatever you want but the Light Rail can and should run to the Larkin District, Central Terminal, Broadsway Market, Galleria and Airport.

That would be a viable and self sustaining route.

So would the Amherst Route.

Repeated studies have shown this to be true.

What is stopping it is the political graft, patronage and incompetence at the NFTA

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Seeing as your ideas would cost well over a billion dollars, it would be cheaper and easier to just provide free taxi service to anyone who wants to those areas. It would actually be cheaper to just give everyone a free car and free parking in al those areas.

Why wouldn't that be preferable? That way, everyone could take advantage of free taxis and free cars, unlike a trolley system, which only benefits those who actually live or work on the fixed trolley line.

replied to paulsobo
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never really understood why there aren't turnstyles on any of the subway stops... anyone can just walk on the train. Sometimes they'll get caught if there happens to be someone checking, but I when I was a kid it was the norm to just go for it and save your buck fifty

I realize that's a small percentage of what needs to change, but I've been wondering about it for a while.

Score: -2 ( 4 votes ) Vote up Vote down Report this comment

It was the cheapest and most effective way to handle the folks who were whining that the downtown section needed to be free. Other cities have really complicated systems to handle this (such as fare boxes on individuals cars, paying when you get off instead of on, ticket takers on each train, etc) Now that technology has caught up, there are card-based variations of the distance-based fare structure that could handle the free-fare and pay-zones, but that would require retrofitting the entire bus and rail system to an electronic card method of fare collection.

I haven't heard much lately, but I do remember reports from the '80s or '90s that Buffalo's "Honor System" was actually the best in the country when it came to fare collection/evasion, and cities in other countries preferred that method because it produced similar results of a highest percentage of people paying their fare rather than jumping turnstyles, etc.

For what it's worth, Atlanta had a huge problem with fare evasion until they spent millions a few years ago to switch to an electronic payment system that was designed to crack down on it. It worked, but they now pay more in salaries to staff the stations (guiding tourists through the confusing system, repairing malfunctions, upkeep of the equipment, etc) than they had previously lost due to turnstyle jumpers. They had to raise the fare to $2.50 in part to cover the difference, which in turn contributed toward lower ridership.

Buffalo's system is quaint and not 100% effective, but it was a good decision and still remains probably our best bet.

replied to Kimon
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For Buffalo's size a large ticketing system wouldnt have provided much.

Now if we expand then the justification changes.

But I hope the auditors nail the NFTA to the wall. If they were doing anything right...the light rail would have been extended.

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One thing the auditors won't find as a reason for some of the NFTA's financial problems is their expenditures for the maintenance of the train stations. It's very apparent that little has been spent.

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