food September 8, 2010 9:14 AM

Criticism and the Deconstruction of Falling Stars

Criticism and the Deconstruction of Falling Stars
By: Scotty Harris

Na'Kal: The smell! The taste...
G'Kar: It's an Earth food. They are called Swedish meatballs. It's a strange thing, but every sentient race has its own version of these Swedish meatballs! I suspect it's one of those great universal mysteries which will either never be explained, or which would drive you mad if you ever learned the truth.

Let me be blunt--I am a SciFi geek. I am an unrepentant first generation Trekkie who can tell you what TOS episode is on within milliseconds. You should know that there is a long history of SciFi and food. From Robby making hooch for Earl Holliman, to the crew of the Discovery eating that baby food like stuff, to the joys of Gagh (Klingon Bloodworms--best eaten alive).

No SciFi show that I am aware of had as much fun with food as Babylon 5 (No. 2 on my top 5). The Bagna Cauda episode still cracks me up. The only thing you need to know about Bab 5 for the purpose of this story is that there is one episode which always comes to mind when I think of restaurant reviews. The plot lends itself to the discussion--a tale of how the heroes' lives are examined through the lens of time, disposition, agenda and opinion.

It's really about the episode title though. It's the title to this piece. Read it again and guess where this is going.

I don't do restaurant reviews, and frankly I don't want to. Oh, I'll talk about a special meal, but usually in general terms. I will share food porn. But I don't want to get in the business of reviewing. A large part is because I know that even when I have a meal that really sucks, a cook is in the kitchen sweating his/her ass off.

It's not that I have anything against criticism in general, or food criticism in particular. There is something to be offered through criticism. Heck, Jeff Miers, a local music critic, got me to re-examine an album by my favorite band that was near the bottom of my list.

Restaurant criticism hits close to home, for obvious reasons. Yet it is also the format that has the most direct effect on the creator. A bad movie review won't kill a movie. In fact, there of plenty of hacks who will give you positive blurb for an ad. But a bad review can kill a restaurant. A good one can too, but that's another story. The problem is the mythology that has developed around food criticism. It's almost like Papal Infallibility. "I declare this restaurant good." Thus it is.

Let us bust a few of those myths.

1. The myth of objectivity. I cannot think of a profession more subjective than criticism. Food criticism may be the most subjective of all. We are not just talking about taste. For instance, Chef Deb Clark of Delish could make her best cake ever, perhaps even the best cake ever made in the history of man, and to me, it would still taste like a spackle-coated sponge (I just don't like cake, it is one of the two foods I don't eat), means that we are speaking of a wide range of influences. Her cookies on the other hand, are to die for. In the words of Leonard Pitts, in a different context, "Every individual is a compilation of culture, experience, opinions, emotions and personal biases, so every judge brings baggage to the table." One person's brilliant combination of flavors is another's drek.

2. The myth of one visit. I need to be very clear here, I have the utmost sympathy for this issue. In their heyday, small city papers couldn't afford more than this. Today, when newspaper workers fear the possibility of a pink slip in each paycheck, it's more so. Yet you cannot accurately rate a restaurant on one visit. The Association of Food Journalists (AFJ) recommends at least two visits to a restaurant at different times of day. I have no solution to this other than a legal disclaimer: "This review is based on a single meal and may not be representative of the actual quality of the restaurant."

3. The myth of anonymity. This is less of a myth than one of several affectations left over from an age long gone. Let me be clear. I know what you look like. I have known for more than 10 years, long before you were sitting at the next table for lunch at SeaBar some weeks ago. Everybody in the restaurant business knows what you look like, and we share that information. Frank Bruni, the former critic at The New York Times, recently pointed out that the age of camera phones and the internet "have made it harder for critics to keep a low physical profile." So, unless you have Ruth Reichl's costume collection, you have to assume your cover has been blown.

Bruni also points out that there isn't much a restaurant can do when the critic is recognized. You can't train or hire new waitstaff. Your bartender is still your bartender. If you give extra special treatment to a critic, they're gonna know. In the back of the house, what is in your cooler is what it is, as is how you prepare it. The most you can do, to paraphrase Julia Child, is to put your fingers all over it. Make it look prettier. I did. Mea culpa.

4. The myth of impartiality. This is less of an opinion than what Han and Luke used to say (I told you I was a geek). "I have a bad feeling about this." No actual proof, mind you, but it looks to me like some reviewers have their favorites. It has been echoed by friends in the food blogosphere. It seems to be most prevalent in areas where the restaurant reviewer is also the primary food writer. You need sources for you articles, and those sources get more frequent coverage and better ratings. The opposite can also be true.YMMV.

5. The myth of the need for a weekly review. This is the only point that I will limit to Western New York, even if it applies elsewhere. We have a bunch of really, really good restaurants here. We have great cooks, and dedicated restaurateurs. But, even including some great restaurants in Southern Ontario, I just don't think we have enough restaurants to justify a weekly review. 

We have "Cheap Eats" every Friday in The Buffalo News' Gusto, which covers the small places that delight me--Luzvina's anyone? But, in order to fill up 52 weeks of reviews the reviewer needs to hit the national chains. I am sorry: The Cheesecake Factory should not be compared to Hutch's. These cooks sweat, and bleed and burn like the rest of us, but the food is the culinary equivalent of Soviet Era Central Planning. Besides, this is what Urbanspoon is for. Go monthly. Which brings us to:

6. The myth that ratings mean anything. This is the deconstruction of falling stars. The ratings are meaningless. In legal terms, this is called "arbitrary and capricious". I know they are expected by the masses, but get over it.

Let me give you a practical example. About 10 years ago, I got 3 stars for a dinner I cooked for a local critic (yes, that's when I learned what you look like). A month or so ago, a friend also got three stars from the same critic. Not a bad rating. The difference is, that he was doing is balls to the walls cooking. I was doing the "early diner" menu, a compromise with management to fill in the 4 p.m. -  6 p.m. time slot with AARP members. It wasn't bad food, but it wasn't what we did after 6, and it is certainly not what my friend was cooking. Sometimes it's not "apples and oranges", it's "apples and carburetors". 

By any commonly acceptable standards, I could give 4 to a perfect Ted's hot dog, but I wouldn't compare it to dinner at Daniel's.

What really irks me, is how unnecessary the stars really are. A reviewer is not only paid for their palate and knowledge of food, they are paid for their prose. If they cannot communicate their impressions of a restaurant in their written words, than they should seek another profession. Heck, I'm not paid, but you wouldn't be reading this if my editor didn't think my writing was of value.

So, try this experiment. For the next few months, when a review shows up in a magazine, online or in a newspaper, have your version of "The Companion" excise the rating. Can you make a decision without the ratings? Does the rating match the review? There is a link below to my blog. E-mail your experiences.

Here endeth the lesson.

Citizen G'Kar: Do you want to be president?
Captain John Sheridan: Yes.
Citizen G'Kar: Then put your hand on the book and say I do.
Captain John Sheridan: I do. 
Citizen G'Kar: Good, let's eat.



----

Scotty Harris is a recovering attorney, occasional caterer, food blogger and full time dad.  He has cooked at DACC'S, Warren's and Fredi. None of them are still open. You can find him at cookingintheory.blogspot.com

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Scotty, I seem to remember some other, rather despised, writer at BR covering a similar topic in a gentlemanly retort to Jeremy Horwitz. Nevertheless, you managed to nail it with a succinctness and grace this food philosopher can never seem to mustard (sorry..."muster"). Great piece! I agree 100% But then it seems we often do agree!! Maybe I'm not so nuts after all...?? Keep up the great work!! ~ Nelson

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Ahh, but I had the advantage of having this gestate for about 5 years in one for or another. BR gave me the appropriate forum. Thanx.

replied to nelsonstarr4
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I have found more often than not that the star ranking more accurately reflects the price, decor and atmosphere of a restaurant rather than the "objective" scoring on the quality of food and preparation. I agree that there is a myth that star ratings reflect quality. What I feel they reflect is a way of categorizing restaurants by cost. I enjoyed your comments on Hutch's vs Cheese Cake Factory and feel the only similarity these two restaurants have may be price.
It is in my opinion much more valuable to read the words of the critic and look for specific likes and dislikes. The star system should be used to categorize restaurants and not to objectively rate them on quality.
Impartiality, anonymity, and objectivity must all be drawn into question. "In fact, there of plenty of hacks who will give you positive blurb for an ad." Restaurants like any other business are driven by profits which benefit from positive advertising. So who is to say that restaurants do not use the same practices in advertising as any other business. IE payola, favoritism or any other means necessary.

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TOS...?

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Anyroad, TOS = The Original Series. :)

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Thanks... it's an acronym universe and I'm just living in it!

replied to Scotty
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Comment number 6.

Number 3 if you discount the author's, and the previous author's (of same post last month).

They both went to that college where you grade yourself (and everyone got B's).

Hmmm. Sam Sifton or this retread cheese? Tough call.

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"On the wagon" is that you?

replied to bhorvath
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Good post. I never really swayed by food reviews anyways, but I still think they need to take a few trips to a resturant before giving a fair evaluation.

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Great post, Scotty. You are as much a force in the kitchen as you are with the written word!

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A point-by-point response.

1. Everyone has at least slightly different tastes, but there's a common core that enables most people to discern what a wide swath of people would call "good" or "bad," and some people can actually train their palates enough to know the difference between truly great and merely good. If you're not capable of making an objective assessment about a specific type of food, fine, and disclose it, but a good critic can and should get past many individual limitations.

2. This actually depends on the restaurant, the menu, the appetite of the customer, and the circumstances. I'd wager that a group of four people dining together could review a Five Guys or In N Out very fairly on one visit. A place with a large or ever-changing menu, different options at different times of day, markedly different chefs? Probably not.

3. Depends on the critic. In this town, the "critics" appear in videos and basically make themselves recognizable, so yeah.

4. Obviously true in the News. At real publications in other cities? Depends. Not always the case on either side.

5. Trying to figure out what your point is here. Are you saying that the Cheesecake Factory doesn't deserve to be covered -- and brought to public attention -- or doesn't deserve to be judged in the same way as a locally-owned business?

If you're suggesting the former, well, that's Buffalo's mentality in a nutshell. We're all supposed to hate outsiders (boo Chipotle!) and support local businesses (Mighty Taco!), no matter what. This is an idiotic, generally hypocritical way of viewing dining that flies in the face of reality and leaves people with a myopic understanding of quality, so I'm going to assume you're not on that side of things.

If you're suggesting the latter, are you really opposing the "need for a weekly review" or just trying to tell critics that local businesses should only be reviewed once a month because there just aren't enough around here to merit weekly coverage? At the rate Buffalo's going, you might wind up being right soon enough, but there's still enough activity here to merit first and follow-up reviews 52 times a year.

6. They're meaningless around here because the News has set a horrible example, but as a tool for comparing like businesses, stars and other abstract summary systems are highly useful for average users. Everyone wants to know at a glance, rather than after reading 16 reviews, "which Chinese restaurant's the best?" If the person doing the rating understands how to use the whole scale, isn't afraid to do so, and applies the standards consistently, they provide a snapshot of the critic's thinking so that people can quickly decide whether to dive in for additional details.

The fact that stars may not always be comparable across different types of restaurants doesn't mean that they should be tossed away. It just means that the stars need to be reasonably explained, and that the reader needs to understand that places are being judged in different categories against similar businesses. Some readers, probably most, are smart enough to understand this. No one would get the jacket and tie out for a "4 star" meal at Ted's even if the experience of dining there was good enough to deserve that rating. Making the stars mean something for each restaurant, and much more than just a reflection of any single item, is as important as making them consistent over time.

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Cheesecake Factory and any national "Fern Bar" restaurants don't need to be reviewed. As a consumer of food journalism I don't want to read about it. There is a large difference in what goes into a restaurant like that and one run by a local owner. There isn't anything different about a Cheesecake Factory here and one in Syracuse. Its crummy food served by disinterested college students. It's most likely owned by a franchisee who has rarely set foot inside their own restaurant, and even if they did they would never be able to change anything because its against corporate rules. It just doesn't make for interesting reading honestly. Could it be good food? I suppose, but for me the track record of these places speaks volumes. The prepackaged garbage these places pump out is of no interest to any self respecting food snob, which are the only people reading what you have to say.

replied to Jeremy Horwitz
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