City July 26, 2010 5:52 PM

Don't Pay Attention To The City Behind The Barrels

Don’t Pay Attention To The City Behind The Barrels
It was back in 2007 when I first wrote about the misleading signage on the Peace Bridge. By misleading, I mean that it leads people coming into the states everywhere but the city of Buffalo. The signs tell to you how to take the 190 North to The Falls and 190 South to 90. Do we, as a city, gain much by having the Peace Bridge on our doorstep? To make matters worse, now there are orange traffic barrels leading travelers away from Porter Avenue actually making it difficult to get into the city! I asked about the barrier and was told that it makes it easier for traffic flow... traffic flow south to the thruway? Um, who the heck is running that place and where do they live?

It just gets worse and worse for travelers wanting to find places like Allentown or Elmwood. Why make it easy for people to get to the city? I would love to talk to the guy or gal who came up with the brilliant orange barrel idea. C'mon! This maze into our unidentified city has turned into a nightmare for anyone attempting to visit anything other than our freeway system. Is it due to National Security? Traffic flow? If it is traffic flow, then maybe we can take those barrels and divert cars downtown. Maybe the Canadian side should add some orange barrels to divert drivers along the Niagara River instead of the QEW. Would that make sense? No. So why does this make sense in Buffalo? Hello... is anybody out there?


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Well thank you for writing this article. Im so glad that there are civic minded Buffalonians who care about our city from the perspective of visitors and tourists.

If we can raise the experience of our visitors then we can raise the quality of life for our residents. Unfortunately those who control traffic are not interested in branding/marketing our city or putting traffic on side streets where local businesses can profit.

If you drive on any major expressway right next to the exit sign you see symbols for gas, hotel, food, etc.

Driving along the Kensington we see Jefferson and Best but I dont see signs for Buffalo Science Museum, City Honors, Humboldt (Kings) Park, easten entrance to Life Sciences, Roswell, Buffalo General, Kaleida, etc.

Driving along the Scajaquada I dont see signs for Canada, Niagara Expressway, Historical Museum, Grand Island, City Center, Allentown, Albright Knox, Burchfield Penny, Buffalo State, Canisius, Medaille, Sisters Hospital, etc.

Driving along I-190 I dont see signs for Hydrolics, Larkin, Cobblestone District, ECC, Baseball, Hockey, Aerospace Museum, Canalside, Air&Naval Museum, Lower Lakes Museum, Transportation Museum, etc.

From a visitors point of view there is absolutely nothing that will ruin the impression of a city more than these three things:
1) getting a parking / traffic ticket or being a victim of crime
2) getting lost
3) a dirty, poorly maintained, poorly mannered, visibly ugly area.

Perhaps we can come up with signage that is more descriptive and attractive.

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JQB>"along the Kensington ... I dont see signs for..."

I use our highways often, along with many other city residents, and I'm sure quite a few of those claims from JQB are wrong.

The 190 has signs for the arena and ballpark (not to mention the ballpark sits in plain sight next to it). The 33 has overhead signs for the science museum and medical campus. I don't know if it has separate signs for Buff General or Roswell, but streets near its exit have a lot of more specific blue signs about BNMC.

The 198 has signs for the history museum, art gallery, Buff State, Medaille, Canisius, and the 190-N/Niagara Falls.

replied to JohnQBuffalo
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The problem, John Q, is exactly your phrase "driving along." You know what really "ruins the impression of a city"? It is that there is nothing worth getting out of a car to see. Put up all the signs you want. Buffalo cannot, should not be a car experience. Pathetic!

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Buffalo cannot and should not be a car experience?

Unless you know different Buffalo is 7-12 years away from even applying to extend the light rail to the Airport and UB Amherst and even farther away from a Niagara Falls Corridor.

Unless you know different visitors may take a designated shuttle if available to a specific destination but other than that visitors rarely take buses. Most will rent a car.

Unless you know otherwise its to far to walk from downtown to the Science Museum or from downtown to the Albright Knox...so the pedestrian experience is for the most part: Elmwood and Hertel (in the future canalside and Larkin District).

You cannot avoid the most attractive and informative signage for our roads and expressways. However I agree with you that appropriate signage should also include mass transit and perhaps the Forever Elmwood Association and Hertel Association could put a nice antique kioske listing out the businesses...and it could have newspapers and weeklies...etc.

replied to queenie
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And, Queenseyes, you strike me more and more as a total moron.

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I totally understand the need for better signage. Hell I was in Guelph, ON this weekend. It's only a city of 100,000 and they had a really nice sign attached to a stone bridge that simply said, "Downtown Guelph". And when I drove through there areas where pedestrian traffic is preferred, they had really great signs directing me where to park. I appreciate something like that when I'm unfamiliar with an area. That and I was thinking the same thing about the crappy pylons when I came back over the border on Sunday.

And to Queenie, I would love to get out of my car to walk and see stuff, so long as there's proper sign-age to find the stuff I want to see.

There's gotta be signs better than the Green and White NYSDOT signs we're used to. It's unappealing. They need to stick out as attractions, not just your average exit.

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I also agree with Queenseyes on this. The city or maybe the CVB need to step up their game a little to try and make some really simple but functional additions to our city. I was in downtown last week for just about 2 hours and counted close to 10 tourists. A dutch fellow even tried to buy the recipe of one of Spot Coffee's cakes. Making it easy, attractive and comprehensible to access and use our city will only bring more people back, as the tourists who do come here will have an easier time to get around, and spend their money. It isn't brain surgery but does mean you need to design for something other than a car... which is where it falls apart...

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The Queen City Hub plan incorporates this.

http://urbandesignproject.ap.buffalo.edu/projects/hub/volume2/4e_accessing.htm

Specifically:

"
Signage, wayfinding and marketing

There is a lack of awareness about access options. Downtown is a destination, yet information about getting to and around it is hard to locate. This is even truer regarding access to the waterfront. While there are multiple routes to the water there is little announcement of them Downtown and none of the urban design supports that would define them as special gateways. Existing Downtown visitor signage is in need of updating. Pedestrian “You Are Here“ signage tied to directory maps has been a long-term goal that needs to be implemented.
"

replied to Sean Brodfuehrer
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About QE's signage complaints at the Peace Bridge, I don't know what he'd want the signs there to say and where to point. It's obvious from the skyline which direction downtown is, so a sign for that seems unneeded.

What streets would signs point to for Elmwood Village or Allentown from the bridge? Porter, then along North, then left on Elmwood? I suppose that could work. Then again, are EV and Allentown more deserving compared to other districts? Should the PB exit area also have signs pointing to Hertel? South Buffalo? Broadway-Fillmore? Black Rock? Hamlin Park? Univ Heights? Lovejoy? Sounds like a lot of signs for drivers to read as they drive through.

With growing use of GPS, need for signs is decreasing anyway. I don't think there's any signs at the PB directing people to Galleria and Blvd Mall, yet they seem to find them.

Maybe instead of more signs, a welcome center staffed at peak crossing hours to hand out brochures, etc. would be a better idea. If the plaza isn't big enough for one, maybe an expansion could be considered.

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Simple signs like “shopping district” or “entertainment district” from certain exits including the Peace Bridge would help and are simple. There can then be a few along the way to keep you on track. The idea is to assume that visitors have no idea these areas exist and might decide to check out those areas based on some well positioned basic signage.
You can’t assume that everyone who comes into or near Buffalo knows we have these areas and / or the names of the streets and sections of town. GPS can’t tell you where the hot spots are, especially if you don’t even think to look for them. It could really shed a light on some great parts of town that we should be proud to show off to people who have never been here or only go to the Galleria, HSBC arena or Bills games. Canada does a great job of pointing visitors in the right direction.

replied to whatever
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brownteeth, yes a sign pointing toward Porter Ave saying "Elmwood & Allentown shopping districts, 1 mile" could be sensible. To make it effective, the city would probably also have to also have to put a few signs along Porter and North St as well - (although lws14201 argues against directing cars to those).

I'm not arguing against a sign like that - but as I mentioned, Hertel or other city districts could complain if Elmwood received special treatment that way. I suppose the Common Council could decide what signs they want to see at the PB (could be funny to hear them try), and maybe the PBA would be open to requests. I don't think it's reasonable to expect the PBA to choose this type of signage. Walden Galleria and other suburban destinations might also want signs at the PB.

The route to the Chippewa district (if that's what you were suggesting by entertainment district?) could be either the 190-S (a sign could say to exit at Niagara St), or just taking Porter to Niagara then south. For either, also there'd have to be a sign somewhere on Niagara saying turn left at... somewhere... but where best? Again, some might debate if the Chippewa district deserves signage.

Part of my point is instead of just QE's general outrage about it, what specific signs are wanted there and where exactly would they point? Outrage is easier than practical suggestions.

replied to brownteeth
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I totally understand what you are saying about choosing which area to point to over another right off the Peace Bridge. That’s tough to do without drawing a map to Hertel Ave., Amherst St, etc. However, those areas are not far off of an expressway either and could definitely use signage off the 33 & 198 to point out the Hertel Ave area for example.

The point is to reel in folks who would otherwise get on the 190 and pass by Buffalo simply because they are unaware of what we have to offer as well as how to generally go about getting there. And yes a couple signs along Porter, and then on the corner of Elmwood & North (Point south for Chippewa, Arena, Cobblestone, Canalside, Erie Basin etc.) (Point North for Elmwood, Hertel, etc) for example.
I’m talking maybe 8 signs total from the Peace Bridge to those areas. We should try to direct people through those areas so they see what else there is to do instead of just having get on an expressway and bypass everything to get directly there.

Perhaps our respective councilmen / women could get the ball rolling for their areas to increase awareness of their business districts to the visitors who are unaware. In fact I live next door to my councilman and I will inquire about itnext time I see him.

replied to whatever
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I came back from Ft. Erie Saturday and I assumed it was a temporary setup for construction or something. I agree with Queenseyes. This gives a bad impression of the entry to the city. Signage is awful here and visitors must get very frustrated. I've found better wayfinding in cities in Europe with languages I don’t know better than we have here in Buffalo.

I also agree with the point that since the Peace Bridge only encourages one to quickly move north or south onto the 190, where’s the benefit to Buffalo? Isn’t a new bridge/plaza only going to move people through even faster? Isn’t this just being treated as a big highway interchange whose goal is to move cars as quickly as possible through and out? If nobody stops in Buffalo, then why do we care if there’s a bridge at all?

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The entire layout and setup at the US customs at the Peace Bridge is a joke.

Those barriers do not improve traffic flow, they actually cause more problems. Who is running that operation?

The Canadian side customs is run efficiently and it looks great

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I agree. If the Peace Bridge is being promoted as an economic benefit to the city of Buffalo, and worthy of demolishing neighborhoods for its expansion, then the Peace Bridge should at least help direct traffic INTO the city and not just route people AROUND the city.

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routing local traffic to the shopping and entertainment districts en masse via Porter Avenue (a mostly-residential street) is just plain BAD PLANNING. I realize that it got that way because of the 190-S exit and the Peace Bridge but, isn't this really good reason to have an urban PLANNER tell the DOT what we want/need, rather than the other way around? If the Porter Ave exit was returned back to Niagara Street, we'd have safer bike access to the parks and bikepath at the foot of Porter and destination traffic could be routed onto the commercial streets that NEED it! Like Connecticut, Niagara, Amherst, etc.

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While I agree with you that traffic shouldn’t be diverted down a mostly residential street, it still makes more sense from a logistical and aesthetic point of view to use Porter. Porter Ave is the simplest way to get to the commercial “touristy” parts of Buffalo from the Peace Bridge. Connecticut St. and Amherst St. could use the traffic but those streets need a lot more work before I would start sending visitors down. Plus they’re not as straight forward. Those streets do not make the best first impression, but Porter most certainly does. And let’s face it there won’t really be masses of traffic spawned from a few well placed signs, just less confusion. Not to mention Elmwood is just as much residential as Porter, but traffic is acceptable there. At any rate we don’t need to reinvent the wheel to let people know that Buffalo has very nice commercial areas that are worth checking out, just a few well place signs to give them a heads up. Traffic is a part of growing cities. Buffalo is a city after all and visitors coming here will most likely drive so let’s help them discover what we have to offer.

replied to lws14201
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Good signage is a really, really long overdue idea.

From my days spent growing up in Buffalo, and visiting family over the following decades, that is the one thing that has always p-ssed me off.

Driving around, if you wanted to find your way to Buffalo, YOU HAD TO FOLLOW THE SIGNS THAT SAID "CANADA", and if you wanted to get to Canada, YOU HAD TO FOLLOW THE SIGNS THAT SAID "BUFFALO"!!! This was especially true if you were in Niagara Falls and wanted to return to Buffalo!!!

Many times we were waiting in the wrong lane about to cross the Rainbow Bridge about to enter Ontario when all we wanted to do was return to Buffalo!!!

And don't get me started on driving around Niagara Falls Bouldvard in Amherst and noticing absolutely NO SIGNS directing tourists to the Falls - only signs directing suckers to the many tourist trap "information booths" that only had cheap hucksters trying to sell crap and useless information!!!

But this is the way those shysters PREFER IT!! and any and all attempts to get better clear direct signage is BLOCKED by these "businessmen" ALL THE TIME!!!


And this was as a person WHO LIVED THERE SINCE BIRTH!!! I can only imagine how much worse it was for actual tourists!!!

Don't know if anything has changed since I was last there almost ten years ago - but I doubt it!!!

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