City Hall PSA: 311 Snow and Ice Removal

Buffalo Rising 7

Mayor Byron W. Brown has announced internet services along with an update of the City of Buffalo's 311 Call and Resolution Center. Now residents can make requests online for snow and ice removal at the City of Buffalo website: www.city-buffalo.com.

"My Administration continues to develop easier ways for city residents to access city services or report concerns that exist in their neighborhoods," said Mayor Brown. "Through our city website and our new 311 Call and Resolution Center, city residents can file requests for key city services, which are then processed expeditiously by the Call and Resolution Center personnel."

New services that can be requested online include street plowing and street salting. Residents may also report sidewalks in their neighborhoods that have not been cleared of ice and snow through the city's website. Previously available service requests on the city's website include animal control, forestry, parking, graffiti and sanitation.

Residents with any problems associated with winter weather activity are encouraged to call the City of Buffalo's 311 Call Center. This can be done simply by dialing 3-1-1 from any landline or cell phone within city limits.

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Comments

7 Comments Leave a comment

jolopy

February 3, 2009 9:31 AM

I have a feeling this will not benefit the side streets. That storm we had about a 3 weeks ago when everyone complained about the snow removal I think I counted maybe 2 plows on my street. I heard from a neighbor on summer that no plow came down their street. Me an my roommate had to shovel are own road About 10 ft by 50 ft long because the city never came or they were to scarred to plow by the side wall in between cars that were spaced a couple hundred feet apart. So when they did come they would just go down the center and snow lock all the cars in. Brilliant plan.

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February 3, 2009 9:32 AM

I have a feeling this will not benefit the side streets. That storm we had about a 3 weeks ago when everyone complained about the snow removal I think I counted maybe 2 plows on my street. I heard from a neighbor on summer that no plow came down their street. Me an my roommate had to shovel our own road About 10 ft by 50 ft long because the city never came or they were to scarred to plow by the side walk in between cars that were spaced a couple hundred feet apart. So when they did come they would just go down the center and snow lock all the cars in. Brilliant plan.

WholeLottaJibbaJabba

February 3, 2009 10:11 AM

I don't understand why the city does not have Smaller plow vehicles and the little Bobcat's to go down the side streets, (Maybe even the sidewalks so that people STOP walking in the streets!) instead of these huge mammoth snow plows. I just saw out in the Burbs (OP) on Saturday a Bobcat that had an attachment that turned it into a giant SNOW BLOWER! Why doesn't the city use these types of snow removal equipment?

neal1919

February 3, 2009 1:28 PM

The offer to call the city call center is a joke - We have a major parking problem adjacent to School #64 and I have phoned a number of times - shorlty after I called I received a letter signed by Byron Brown bosting that the problem was solved. I have 5 letters saying the same thing - and guess what - the problem still exists. The Brown administration is interested in politics and power not progressive and forward thinking policy. Very sad.

February 3, 2009 3:12 PM

Ive seen the same amount of snow plows today plowing the street (there is no snow) and salting as I have in the last few major storms! Maybe they got the days mixed up.